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For Companies At a Glance
- Tasks: Lead client relationships and drive successful outcomes in digital product transformation.
- Company: Join Red Badger, a forward-thinking consultancy shaping the future of digital products.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on innovation and collaboration.
- Why this job: Be a trusted advisor and make a real impact on clients' digital journeys.
- Qualifications: Proven leadership experience with a track record in managing large budgets.
The predicted salary is between 90000 - 120000 £ per year.
Red Badger is the Digital Product transformation consultancy. We help modern enterprises continuously evolve their products and services. We craft digital products customers love, build next generation platforms and embed new digital capabilities.
About the role
You will be a trusted advisor to our clients and ensure Red Badger delivers the right outcomes for them. You will do the right thing for your clients at every stage of their journey.
You will:
- Understand our clients goals and challenges
- Identify opportunities where Red Badger’s services can help them
- Construct, and agree, mutually beneficial commercial deals
- Strengthen that bond of trust by delivering outcomes, retaining them as a client and finding further opportunities to help them
You will be accountable for client satisfaction, revenue growth and profitability. You will join the Senior Leadership Team, and work closely with our Finance and People teams, ensuring you have the information you need to make empowered and accountable decisions.
Key Responsibilities
- Help retain and grow your accounts
- Lead proposals and pitches for new business
- Be the primary point of contact for each client within your portfolio
- Collaborate and consult with clients to support their strategy and long term roadmaps
- Take ownership for the delivery of client outcomes
- Advocate for the clients objectives within Red Badger
- Work in partnership with our Discipline Leads and senior practitioners to ensure quality of delivery enables delivery of client outcomes
- Lead engagement planning for each account in your portfolio to ensure the senior delivery team are alive to risks and opportunities within each account
- Maintain, and monitor, client satisfaction
- Drive account retention, by ensuring client satisfaction and delivery of outcomes
- Identify new opportunities within each client account, driving revenue growth
Commercial
- Plan and forecast revenue in order to achieve portfolio goals and drive to business development / client account management objectives
- Construct and close on profitable deals, working in partnership with our Finance team
- Navigate procurement processes and contractual negotiations, working in partnership with our Commercial Director and legal counsel
- Provide strategic advice and/or account management, in a part-billable role, to clients within your portfolio
About you
Culture fit
- You are empathetic and humble - you are able to identify with the challenges of your stakeholders and are interested in achieving mutually beneficial outcomes
- You are entrepreneurial and are driven to seek out commercial opportunities
- You are self directing and comfortable operating with ambiguity
- You seek to inspire your teams to achieve success, by building shared goals
- You are intellectually curious and enjoy pioneering new and better ways with Clients
Your industry experience
- You will already be a trusted advisor to a range of senior executives, for whom Red Badger’s services are relevant
- Senior executives seek out your counsel based on your relationships and reputation
- You are outward facing, interested in the challenges and trends of the industry and the business problems that require solving as a result
- You have experience in a leadership role where you have routinely secured and overseen £2m+ budgets
- You are a confident and articulate communicator, comfortable presenting to senior executives
- You are comfortable taking senior executives on challenging journeys to deliver meaningful outcomes over multi-month/year programmes of work
- You regularly advise on and/or provide strategic oversight of complex/strategic initiatives
- You understand how to drive business performance metrics
- You are comfortable working with goals and objectives
Digital Product (CX Design, Technology and/or Agile delivery)
- You have overseen the design and delivery complex CX Design and/or Technology programmes
- You understand how the correct application of CX Design and Technology can meet these challenges of modern enterprises
- You can identify opportunities to improve business via the delivery of digital products and services
Director of Financial Services employer: Red Badger
Contact Detail:
Red Badger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Financial Services
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their goals and challenges so you can tailor your responses to show how you can help them achieve success. Remember, it’s all about demonstrating that you’re the right fit for their team!
✨Tip Number 3
Practice your pitch! Be ready to articulate your value proposition clearly and confidently. Highlight your experience and how it aligns with the role of Director of Financial Services. A strong pitch can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you along the way. Plus, applying directly shows your enthusiasm for the role and gives us a chance to see your application in action!
We think you need these skills to ace Director of Financial Services
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Director of Financial Services role. Highlight your experience in client management and how you've driven revenue growth in previous positions. We want to see how you can bring value to Red Badger!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've successfully managed large budgets or led teams to achieve significant outcomes. We love numbers, so if you’ve increased client satisfaction or revenue, let us know!
Be Authentic: We’re looking for someone who fits our culture, so be yourself! Share your passion for digital transformation and how you empathise with clients' challenges. Authenticity goes a long way in making a connection with us.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure it reaches the right people. We can’t wait to hear from you!
How to prepare for a job interview at Red Badger
✨Know Your Clients Inside Out
Before the interview, dive deep into understanding Red Badger's clients and their industries. Familiarise yourself with their goals, challenges, and how Red Badger’s services can make a difference. This will help you demonstrate your ability to be a trusted advisor right from the start.
✨Showcase Your Leadership Experience
Be ready to discuss your previous leadership roles, especially those involving large budgets and complex projects. Prepare specific examples of how you've successfully managed client relationships and driven revenue growth. This will highlight your capability to lead and inspire teams.
✨Prepare for Commercial Conversations
Since you'll be constructing profitable deals, brush up on your negotiation skills. Think of scenarios where you've navigated procurement processes or contractual negotiations. Being able to articulate your approach to these situations will show your commercial acumen.
✨Emphasise Empathy and Curiosity
Red Badger values empathy and intellectual curiosity. Be prepared to share instances where you've identified with stakeholders' challenges and sought mutually beneficial outcomes. This will resonate well with their culture and demonstrate that you're a good fit for the team.