At a Glance
- Tasks: Lead operations, manage teams, and drive continuous improvement in a dynamic environment.
- Company: Boutique IT recruitment company with a people-first culture near Liverpool Street.
- Benefits: Flexible working, direct access to leadership, and a supportive team atmosphere.
- Other info: Enjoy 2 days of remote work and a half day on Fridays.
- Why this job: Make a real impact and shape the business while enjoying autonomy and variety.
- Qualifications: Experience in operations management and strong communication skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
A boutique IT tech Recruitment company based near Liverpool Street have a fantastic opportunity for an Operations Manager.
If you are a highly organised, people-first operator who thrives on making things run beautifully, this could be the perfect company for you to join. We're looking for an experienced Operations Manager to join their team — someone who can lead from the front, drive continuous improvement, and be the backbone of a fast-moving, people-focused business.
The role
As Operations Manager, you'll be at the heart of everything our client does. Reporting directly to the Managing Director, you'll take ownership of the operational engine that keeps the business running smoothly — from HR and compliance through to finance, technology, and supplier management. This is a broad, hands-on role with real variety, genuine impact, and plenty of scope to make it your own.
You'll manage and develop the Operations Team, coordinate cross-functional projects, and act as a trusted strategic partner to the MD. If you love problem-solving, building systems that work, and creating a workplace where people genuinely thrive — this could be the role for you.
What you'll be doing
- Keeping the business fully compliant with employment legislation, GDPR, APSCO, and CIPD standards — proactively monitoring changes and updating policies, contracts, and the Company Handbook as needed
- Managing the full onboarding journey for new team members, ensuring smooth inductions and a positive first experience
- Leading internal and external recruitment — from social media campaigns through to selection, offers, and third-party supplier coordination
- Creating a high-quality, well-organised working environment, with robust Health & Safety procedures in place
- Overseeing contractor onboarding and compliance, managing Umbrella Company relationships, and maintaining rigorous audit standards
- Building strong client relationships to support a smooth PO and timesheeting process, and acting as an escalation point when needed
- Managing supplier payments, producing management reports, and tracking performance against targets
- Serving as Bullhorn CRM SuperUser — driving best practice, coordinating training, and continuously improving functionality to support the sales team
- Evaluating and managing all third-party suppliers across IT, telecoms, and beyond — always looking for better solutions and stronger ROI
- Coordinating brand templates, client presentations, management packs, and candidate documentation across the business
Who we're looking for
You'll be a confident, calm, and commercially minded operator with a track record in a similar role. You'll be comfortable working across multiple functions, managing a small team, and keeping a lot of plates spinning without dropping any. Strong communication skills, an eye for detail, and a genuine passion for operational excellence are all essential.
Experience with Bullhorn or a similar CRM would be a real advantage, as would familiarity with recruitment industry compliance standards.
Why our client?
This is a genuinely varied role in a close-knit, ambitious team. You'll have real autonomy, direct access to senior leadership, and the opportunity to shape the way the business operates. If you're looking for a role where your contribution truly matters — we'd love to hear from you.
2 days working from home and a half day on Friday.
Red Anchor is an equal opportunity recruitment agency.
Operations Manager in London employer: Red Anchor Recruitment Limited
Join a dynamic boutique IT tech recruitment company near Liverpool Street, where your role as Operations Manager will be pivotal in driving operational excellence and fostering a people-first culture. Enjoy a supportive work environment that values autonomy, offers flexible working arrangements, and provides ample opportunities for professional growth, all while being part of a close-knit team dedicated to making a genuine impact.
Contact Details:
Red Anchor Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how you can contribute to their mission. This will help you stand out as someone who’s genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re the perfect fit for the Operations Manager role. Highlight your experience in managing teams, improving processes, and your knack for problem-solving. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Operations Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing teams, compliance, and operational excellence. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team. Keep it engaging and personal – we love a good story!
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We’re all about continuous improvement, so show us how you’ve made things run smoothly in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Red Anchor Recruitment Limited
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of Operations Manager. Familiarise yourself with key responsibilities like compliance, onboarding, and supplier management. This will help you speak confidently about how your experience aligns with what they’re looking for.
✨Showcase Your People Skills
Since this role is all about people-first operations, be ready to share examples of how you've successfully managed teams or improved workplace culture. Highlight your communication skills and any initiatives you've led that fostered a positive environment.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of specific challenges you've faced in previous roles and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Demonstrate Continuous Improvement Mindset
The company values continuous improvement, so come prepared with ideas on how you could enhance their operations. Research their current processes and think of ways to streamline or innovate. This shows you're proactive and genuinely interested in contributing to their success.
