Service Manager - Probation Services

Service Manager - Probation Services

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Red 5 People

At a Glance

  • Tasks: Lead a team delivering rehabilitation services and support staff to achieve high-quality outcomes.
  • Company: A values-driven employer committed to professional development and community impact.
  • Benefits: Competitive salary, flexible working, and a supportive work environment.
  • Other info: Dynamic role with travel across multiple sites and opportunities for career growth.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: Experience in people management and performance-driven roles; open to various sectors.

The predicted salary is between 30000 - 40000 Β£ per year.

Job Description We are looking for an experienced people leader to take responsibility for a team delivering rehabilitation and resettlement services across both prison and community settings.

Youll be leading a dedicated team, ensuring they have the right support and direction to deliver high-quality services that change lives.

Youll be out and about across sites most weeks, with the flexibility to balance this with some time at home for planning and administration.

If youre a confident manager who thrives on driving performance while supporting people to reach their full potential, this could be the perfect next step in your career.

Monitoring performance and making sure targets and standards are consistently achieved.

Acting as the first point of support for staff, offering guidance and stepping in where needed to keep services running smoothly.

Building effective working relationships with a wide range of partners, both in custody and in the community.

Using data and reporting tools to track progress, spot improvements, and ensure services remain compliant and high quality.

Can use data and reporting to monitor progress and drive improvement.

Are confident working with external stakeholders and building positive partnerships.

Can travel flexibly across several sites, adapting to the needs of the service.

You may already work in justice, probation, employability or social impact programmes, but were equally open to candidates from other sectors where performance management and people leadership are central.

A meaningful role where youll directly influence better futures for people and communities.

A supportive employer with strong values and commitment to professional development.

A mix of site-based and home working, offering both variety and flexibility.

Competitive salary and benefits package.

Additional Information The role coversprobation (Chelmsford, Colchester, Harlow, Basildon, Watford, Stevenage, Bedford, Luton) and prison settings (HMP Bedford, HMP The Mount, HMP Chelmsford, etc)Travel across the region is essential.

The position is subject to an Enhanced DBS and prison vetting.

If you havent heard back within 72 hours, please complete the Send Us A Message form on the Contact Us page of the Red 5 People website, and we guarantee a real person will respond.

For more details about the role, please call the office and ask for Lawrence (number available on the Red 5 People website).

Service Manager - Probation Services employer: Red 5 People

Join an award-winning national charity that prioritises employee well-being and offers a predominantly home-based Quality Assurance Officer role, allowing you to make a significant impact on life-changing public services. With a strong commitment to professional development, a collaborative work culture, and the opportunity to contribute to meaningful employment support programmes, this position is perfect for those looking to enhance their career while making a difference in the community.

Red 5 People

Contact Details:

Red 5 People Recruitment Team

We think you need these skills to ace Service Manager - Probation Services

People Leadership
Performance Management
Team Support and Guidance
Building Effective Relationships
Data Analysis
Reporting Tools Proficiency
Stakeholder Engagement