At a Glance
- Tasks: Diagnose and resolve hardware/software issues on AI-powered sorting systems in waste management.
- Company: Join Recycleye, a forward-thinking company revolutionising waste management with technology.
- Benefits: Gain hands-on experience, travel across Europe, and develop your technical skills.
- Other info: Dynamic role with extensive travel and opportunities for career growth.
- Why this job: Be part of a team making a real difference in recycling and sustainability.
- Qualifications: Technical foundation, analytical skills, and a customer service mindset required.
The predicted salary is between 36000 - 44000 £ per year.
Recycleye is looking for a Field Service Technician to join our small, hands-on support team. You'll be on the ground diagnosing and resolving hardware and software issues on our AI-powered sorting systems, deployed in live operational environments at waste management facilities across the UK and Europe. This is an entry-level, travel-intensive role, ideal for someone with a technical foundation who wants to build deep, practical experience with robotics, computer vision, and industrial systems in the field.
What You’ll Do
- Diagnose and resolve complex hardware and software issues on live, operational systems in waste management facilities
- Communicate clearly and calmly with customers and internal teams during high-pressure incidents, providing structured updates from initial diagnosis through resolution
- Perform root cause analysis on recurring or novel faults and feed findings back to engineering
- Carry out routine maintenance, installations, and system checks
- Work independently on-site while staying closely coordinated with the wider support and engineering teams
- Travel extensively (approx. 75%) to customer sites across the UK and Europe
Skills & Experience
- Comfortable working independently as well as part of a team
- Strong analytical and critical reasoning skills; able to interpret data and diagnostic information to identify issues
- High attention to detail and accuracy in troubleshooting and reporting
- Customer service mindset — able to represent Recycleye professionally on-site
- Root cause analysis skills; Six Sigma exposure a plus
- Software/network debugging skills
- Additional languages a plus, not required (useful given European travel)
Personal Attributes
- Accurate and detail-oriented
- Collaborative and personable
- Hardworking, with a strong sense of initiative
- Calm and effective under pressure
Qualifications
- UK driving license preferred
- Engineering degree, HNC, or equivalent higher-level apprenticeship
- Based in the UK; must be willing and able to travel approximately 75% of the time across the UK and Europe
- Must hold or be able to obtain a valid passport with no restrictions on travel within Europe
- Comfortable working independently, often on remote or unaccompanied site visits
- Willingness to work in waste management/recycling facility environments
- Future shift rotation possible to support 24/7 coverage as the team grows
Field Service Technician New Stratford, E15 2HU in Stratford-upon-Avon employer: Recycleye
Recycleye is an exceptional employer that fosters a collaborative and innovative work culture, perfect for those eager to dive into the world of AI and robotics within the waste management sector. With extensive travel opportunities across the UK and Europe, employees gain invaluable hands-on experience while contributing to sustainable practices. The company prioritises employee growth through continuous learning and support, making it an ideal place for individuals looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Technician New Stratford, E15 2HU in Stratford-upon-Avon
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Recycleye as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Recycleye and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Recycleye’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Technician New Stratford, E15 2HU in Stratford-upon-Avon
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Recycleye, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Recycleye, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Recycleye.
How to prepare for a job interview at Recycleye
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Recycleye offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Recycleye but also helps you get a feel for whether you’d thrive in that environment.
