Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage collections and support billing processes for UK and North America customers.
- Company: Join a leading international SaaS company focused on sustainability technology.
- Benefits: Competitive salary up to £40,000 plus benefits and a dynamic work environment.
- Why this job: Be at the heart of revenue operations and make a real impact in a growing team.
- Qualifications: Experience in collections or billing with strong communication skills required.
- Other info: Opportunity for professional growth in a collaborative and fast-paced setting.
The predicted salary is between 24000 - 40000 £ per year.
Location: London (Central)
Salary: Up to £40,000 per annum + Benefits
Sector: International SaaS / Sustainability Technology
The Opportunity
We are seeking a highly organised and customer-focused Finance Operations Executive to join our Global Customer Finance Operations team. This role is vital in supporting our Order-to-Cash processes during a period of significant operational demand. You will sit at the heart of our revenue operations, splitting your time evenly between managing UK & North America collections and supporting our Order Desk & Subscription Invoice Management functions. This is a cross-functional role where you will collaborate closely with Sales, Customer Success, and Billing teams to ensure accuracy and keep revenue flowing smoothly.
Your Key Responsibilities
- Collections (50%)
- Manage a dedicated ledger of UK and North American customers to ensure payments are received on time.
- Utilize AI-driven platforms to prioritize your outreach and manage workflows with high efficiency.
- Resolve payment issues through professional phone and email communication to address overdue balances.
- Monitor financial health by reviewing aging reports, identifying risks, and escalating concerns as necessary.
- Maintain meticulous records and follow established dunning processes consistently.
- Order Desk & Billing Support (50%)
- Ensure billing accuracy by reviewing order forms, subscriptions, renewals, and contract amendments.
- Execute clean billing cycles in partnership with the Subscription Invoice Management team.
- Investigate customer queries regarding pricing, contract terms, missing POs, or data discrepancies.
- Maintain data integrity across CRM and finance systems for all customer and subscription data.
- Drive process improvements by collaborating with Sales and Customer Success to prevent recurring billing errors.
What You'll Bring
- Professional Experience: Proven background in collections, billing, accounts receivable (AR), or order management.
- Communication: Strong interpersonal skills with the confidence to handle high-volume customer interactions.
- Operational Excellence: A detail-oriented approach with the ability to manage competing deadlines independently.
- Technical Aptitude: Comfortable navigating various systems; previous CRM or ERP experience is a significant plus.
- Mindset: A proactive, problem-solving attitude with a focus on delivering a great customer experience.
Finance Operations Executive (6-Month FTC) in Liverpool employer: RecXchange
Contact Detail:
RecXchange Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance Operations Executive (6-Month FTC) in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the finance and SaaS sectors on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews! Research common questions for finance roles and practice your answers. We recommend using the STAR method to structure your responses – it’ll help you showcase your skills effectively.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with AI-driven platforms and CRM systems relevant to finance operations. Being able to discuss your experience with these tools can really impress potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Finance Operations Executive (6-Month FTC) in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Finance Operations Executive role. Highlight your background in collections, billing, and any relevant tech experience to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about finance operations and how your proactive mindset can contribute to our team. Keep it concise but impactful!
Showcase Your Communication Skills: Since this role involves a lot of customer interaction, make sure to demonstrate your strong interpersonal skills in your application. We want to see how you handle communication, especially in resolving payment issues.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at RecXchange
✨Know Your Numbers
Brush up on your financial knowledge, especially around collections and billing processes. Be ready to discuss how you've managed accounts receivable in the past and any specific tools or systems you've used.
✨Showcase Your Communication Skills
Since this role involves a lot of customer interaction, prepare examples that highlight your strong interpersonal skills. Think of situations where you resolved payment issues or handled customer queries effectively.
✨Demonstrate Operational Excellence
Be prepared to talk about how you manage competing deadlines and ensure accuracy in your work. Share specific instances where your attention to detail made a difference in your previous roles.
✨Emphasise Your Problem-Solving Mindset
Think of examples where you proactively identified and solved issues, particularly in a finance context. This will show that you have the right mindset for driving process improvements and delivering great customer experiences.
