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- Tasks: Lead daily operations in logistics, compliance, and project delivery for a growing KBB business.
- Company: Join a family-run company dedicated to quality and customer satisfaction in kitchens, bathrooms, and bedrooms.
- Benefits: Competitive salary, opportunity for growth, and a supportive team culture.
- Why this job: Shape a high-performing team while driving efficiency and quality in a collaborative environment.
- Qualifications: 8+ years in trade or craftsmanship, with strong operational leadership and project management skills.
- Other info: Commitment to diversity and inclusion; all backgrounds encouraged to apply.
The predicted salary is between 42000 - 65000 £ per year.
Head of Operations
Kitchens, Bathrooms & Bedrooms (KBB)
£50,000 – £65,000 (DOE)
Liverpool
ReCulture is partnered with a growing, family run business in the KBB space, as they’re looking for a Head of Operations to continue their expansion. This brand-new role is ideal for someone who has progressed from a trade or craftsmanship background into operational leadership, bringing both hands-on credibility and strong commercial awareness.
The successful candidate will lead day-to-day operations across logistics, installation planning, compliance, and project delivery. You will also play a key role in driving efficiency, quality, and right-first-time results, while shaping and developing a high-performing team.
About the Role
- Oversee daily operations across compliance, logistics, scheduling, warehousing, and installations.
- Get out on site regularly to support teams, assess quality, and ensure customer satisfaction.
- Manage the full project lifecycle from survey through to successful completion.
- Recruit, onboard, and develop operational staff; set KPIs and monitor performance.
- Drive operational and cost efficiencies, managing budgets and reducing waste.
- Refine workflows to ensure efficient resourcing and right-first-time delivery.
- Work closely with sales and senior leadership to align operations with business growth.
- Provide clear reporting and insights on operational performance to the board.
About You
- Over 8 years’ experience, ideally starting in trade/craftsmanship (e.g. joinery, kitchens, bathrooms, bedrooms) and moving into operations leadership.
- Strong knowledge of project management and installation processes in KBB or related sectors.
- Ability to manage P&L, budgets, and operational performance.
- Analytical, with experience interpreting KPIs and data.
- Strong leadership skills: you are able to inspire, coach, and develop diverse teams.
- Excellent communicator, with a professional yet approachable style.
- A strong cultural fit: collaborative, grounded, and able to thrive in a family-run business.
ReCulture endeavour to be outstanding as a diverse and inclusive employer and are fully committed to present the best candidates for the role irrespective of background. We are keen to help our clients develop workforce representation from currently under-represented groups, including Black, Asian and Minority Ethnic (BAME) communities; Lesbian, Gay, Bi and Trans (LGBT) people and those living with physical, mental and/or sensory disability.
Locations
Head of Operations employer: ReCulture
Contact Detail:
ReCulture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations
✨Tip Number 1
Network within the KBB industry to connect with professionals who can provide insights into operational challenges and best practices. Attend relevant trade shows or local events to meet potential colleagues and learn about the latest trends.
✨Tip Number 2
Demonstrate your hands-on experience by sharing specific examples of how you've improved operational processes in previous roles. Highlight any successful projects where you led a team to achieve efficiency and quality results.
✨Tip Number 3
Familiarise yourself with the company's values and culture, especially their commitment to diversity and inclusion. Be prepared to discuss how your leadership style aligns with their mission and how you can contribute to a positive workplace environment.
✨Tip Number 4
Prepare to discuss your approach to managing budgets and P&L effectively. Use data-driven examples to illustrate how you've previously reduced costs while maintaining high standards of service and customer satisfaction.
We think you need these skills to ace Head of Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations leadership, particularly in the KBB sector. Emphasise any hands-on roles you've had and how they relate to the responsibilities of the Head of Operations position.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about the KBB industry and how your background in trade or craftsmanship has prepared you for this role. Mention specific achievements that demonstrate your ability to drive efficiency and lead teams.
Highlight Leadership Skills: Clearly outline your leadership experience, focusing on how you've inspired and developed teams in previous roles. Use examples that showcase your ability to manage performance and set KPIs effectively.
Showcase Analytical Abilities: Include examples of how you've used data and KPIs to improve operational performance. This could involve discussing specific projects where your analytical skills led to cost efficiencies or enhanced project delivery.
How to prepare for a job interview at ReCulture
✨Showcase Your Hands-On Experience
Since the role requires a background in trade or craftsmanship, be prepared to discuss your hands-on experience. Share specific examples of how your practical skills have informed your operational decisions and improved project outcomes.
✨Demonstrate Leadership Skills
Highlight your leadership style and provide examples of how you've inspired and developed teams in the past. Discuss any strategies you've used to foster collaboration and drive performance within diverse groups.
✨Prepare for Operational Challenges
Anticipate questions about managing logistics, compliance, and project delivery. Be ready to discuss how you've tackled operational challenges in previous roles and what strategies you implemented to ensure efficiency and quality.
✨Align with Company Values
Research ReCulture's commitment to diversity and inclusion. Be prepared to discuss how your values align with theirs and how you can contribute to fostering an inclusive workplace culture in your role as Head of Operations.
