At a Glance
- Tasks: Provide technical support and maintain reliable IT systems for diverse clients.
- Company: Join a growing managed services team in the Midlands.
- Benefits: Flexible hours, skill development, and a supportive work environment.
- Other info: Opportunity for career growth in a dynamic and collaborative setting.
- Why this job: Enhance your IT skills while making a real difference for various organisations.
- Qualifications: Experience in technical support and a passion for IT.
The predicted salary is between 35000 - 40000 £ per year.
Location: Midlands
Hours: 09:00-17:00, Friday, Saturday, Sunday and Monday
Our client is looking for a motivated and enthusiastic Service Desk Engineer to join their growing managed services team. This is an excellent opportunity for an IT professional with experience in technical support who is looking to develop their skills across Microsoft technologies, networking, and managed services environments.
Role Overview:
As a Service Desk Engineer, you will be an integral part of the IT team, supporting the delivery of their managed services. You will play a key role in maintaining reliable systems, enhancing security, and optimising IT services across our growing and varied customer base. This role includes responsibility for supporting weekend operations as part of a structured shift pattern, helping to ensure consistent service coverage for their managed customers.
You will provide remote support to a diverse client base, including organisations within healthcare, finance, and professional services, with access to senior escalation where required. In addition to reactive support, you will also be expected to carry out proactive and out-of-hours tasks such as patching, system maintenance, and service improvements, helping to minimise disruption during core business hours.
Service Desk Engineer employer: Recruitvirt Ltd
Join a dynamic and supportive team as a Service Desk Engineer in the Midlands, where your contributions will directly impact our diverse client base across various sectors. We pride ourselves on fostering a collaborative work culture that encourages professional growth through continuous training and exposure to cutting-edge technologies. With structured shift patterns and a focus on work-life balance, this role offers a rewarding opportunity to enhance your skills while making a meaningful difference in IT service delivery.
