At a Glance
- Tasks: Manage and grow a portfolio of IT accounts, driving revenue and customer relationships.
- Company: Dynamic cloud consulting firm with a focus on innovative IT services.
- Benefits: Competitive salary, hybrid work, private healthcare, and professional development opportunities.
- Other info: Join a supportive team with excellent career growth and social events.
- Why this job: Make a real impact in a growing company while developing your sales skills.
- Qualifications: Experience in IT sales or account management; strong communication and relationship-building skills.
The predicted salary is between 50000 - 60000 € per year.
Location: Leatherhead (Hybrid)
Our client is a growing cloud consulting and managed services business with a strong position in complex IT services, private cloud, data centre and workspace transformation. This role sits within their sales function and supports the move towards a more proactive, structured and growth-focused account model.
The Account Manager will manage a focused portfolio of accounts and prospects, with opportunities primarily self-created and, where appropriate, introduced through marketing, business development, technology vendors, alliance partners and solution provider relationships. This role will suit someone who wants to make a visible impact, help shape how our client develops customer accounts, and operate with a balance of structure, initiative and commercial ownership.
The Account Manager is responsible for driving revenue growth and long-term customer development across a focused portfolio of accounts and prospects. The Account Manager owns the commercial thread across their accounts, from qualification and discovery through to stakeholder mapping, account planning, opportunity progression, proposal coordination, commercial negotiation, forecasting, closure and post-sale expansion. The role works closely with Strategy & Advisory, Delivery and their Managed Services teams, who provide technical, solution and delivery depth. The Account Manager remains accountable for the customer relationship, account plan, pipeline quality, commercial progression, forecast accuracy and revenue outcome.
Key Responsibilities and Core Objectives:
- Own and grow a focused portfolio of existing customers, dormant and emerging growth accounts.
- Understand customer environments, priorities, stakeholders, challenges and roadmaps.
- Identify whitespace, growth opportunities and potential service expansion.
- Build trusted relationships with infrastructure, cloud, platform, operations and procurement stakeholders.
- Create qualified opportunities through proactive customer engagement and structured follow-up.
- Identify, qualify and progress opportunities across professional services, managed services, lifecycle services and relevant product opportunities.
- Take ownership of suitable qualified prospects introduced through marketing, business development, vendor, alliance or partner activity.
- Convert opportunities into booked revenue through disciplined sales execution.
- Maintain accurate opportunity records in Dynamics.
- Own customer-facing commercial engagement, supported by technical and delivery specialists where required.
- Coordinate proposals, commercial positioning, pricing discussions and internal approvals.
- Participate actively in pipeline reviews, forecast calls, deal reviews, pricing governance and QBRs where relevant.
- Maintain high standards of CRM hygiene, account planning, qualification and forecast accuracy.
- Ensure strong handover to delivery following closure, while continuing to identify expansion potential.
- Work closely with Business Development Managers where qualified prospects have broader account potential.
- Collaborate with Strategy & Advisory to shape customer conversations and solution-led opportunities.
- Work with delivery teams to align commercial commitments with delivery capability.
- Engage with their Managed Services teams to progress XMS and lifecycle opportunities.
- Collaborate with marketing and alliance teams where campaigns support account growth.
Skills and Experience Essential:
- Experience in IT services sales, account management or customer growth roles.
- Proven ability to grow customer relationships and convert opportunities into revenue.
- Strong commercial ownership across qualification, discovery, proposal, negotiation, closure and expansion.
- Credibility with infrastructure, cloud, platform, operations and procurement stakeholders.
- Strong account planning, stakeholder mapping and opportunity qualification skills.
- Good understanding of services-led sales, including professional and managed services.
- Strong communication, CRM discipline, forecasting accuracy and follow-up.
Beneficial:
- Experience selling professional services, managed services or lifecycle services.
- Experience working with technology vendors, alliance partners or solution provider ecosystems.
- Experience in enterprise or public sector account environments.
- Experience in cloud, infrastructure, data centre, workspace or cybersecurity services.
- Experience using Dynamics or similar CRM platforms.
- Exposure to private cloud, VMware, VCF or the Broadcom ecosystem.
Company Benefits:
- Rewarding salary commensurate with experience.
- 25 days’ leave plus public holidays.
- Hybrid working.
- Private healthcare – includes wellbeing and EAP.
- Pension and death in service insurance.
- Company and social events.
- Employee recognition and reward.
- Professional development programme.
- Discounted retail, travel, and entertainment.
If you don’t tick all the boxes but feel you have a strong foundation with at least some of the skills and experience and have the aptitude and drive to grow, learn and develop with our world class team, then we want to hear from you. Apply through this advert and we will reach out to you.
IT Account Manager in Leatherhead employer: Recruitvirt Ltd
Join a dynamic and growing cloud consulting firm in Leatherhead, where your role as an IT Account Manager will allow you to make a significant impact on customer relationships and revenue growth. With a strong emphasis on professional development, hybrid working options, and a supportive work culture, this company offers a rewarding environment that values initiative and collaboration. Enjoy competitive benefits including private healthcare, generous leave, and opportunities for recognition and advancement within a forward-thinking team.
StudySmarter Expert Advice🤫
We think this is how you could land IT Account Manager in Leatherhead
✨Tip Number 1
Network like a pro! Get out there and connect with people in the IT services space. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can lead to opportunities that aren’t even advertised!
✨Tip Number 2
Be proactive in your approach. Don’t just wait for job openings to pop up; create your own opportunities by reaching out to companies you admire. Share how you can add value to their team, especially in account management and customer growth.
✨Tip Number 3
Showcase your success stories! When you get the chance to chat with potential employers, highlight specific examples of how you've driven revenue growth or built strong customer relationships. Numbers speak volumes, so don’t forget to include those impressive stats!
✨Tip Number 4
Apply through our website! We want to hear from you directly. It’s a great way to ensure your application gets the attention it deserves. Plus, you’ll be part of a community that values growth and development in the IT sector.
We think you need these skills to ace IT Account Manager in Leatherhead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your IT services sales experience and any relevant achievements to show us you’re the right fit for the IT Account Manager role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how you've grown customer relationships and converted opportunities into revenue, as this is key for the role.
Showcase Your Communication Skills:Since strong communication is essential for this role, ensure your application is clear and concise. Use professional language but let your personality shine through – we want to see the real you!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Recruitvirt Ltd
✨Know Your Stuff
Before the interview, make sure you understand the company's services and how they fit into the IT landscape. Familiarise yourself with cloud consulting, managed services, and the specific technologies mentioned in the job description. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Relationships
Be ready to discuss your past experiences in building and maintaining customer relationships. Prepare examples that highlight your ability to engage with stakeholders across various levels, especially in infrastructure and cloud environments. This will demonstrate your credibility and capability in managing accounts effectively.
✨Prepare for Sales Scenarios
Think of specific sales scenarios where you've successfully converted opportunities into revenue. Be prepared to walk through your process from qualification to closure, showcasing your commercial ownership and strategic thinking. This will illustrate your understanding of the sales cycle and your proactive approach.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company's growth strategies or how they measure success in account management. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
