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- Tasks: Provide 3rd line support and lead exciting projects in Modern Work and Azure.
- Company: Dynamic IT service provider with a focus on collaboration and growth.
- Benefits: Hybrid working, competitive salary, professional development support, and a comprehensive benefits package.
- Why this job: Join a supportive team and make a real impact on cutting-edge IT solutions.
- Qualifications: Experience in Modern Work and Azure, with strong troubleshooting and communication skills.
- Other info: Great opportunities for career progression and tailored training.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
3rd Line Support Engineer
Location: London (Hybrid- 1 day in the office a week)
Job Type- Permanent
Our client is expanding their team and looking for a motivated 3rd Line Service Desk Engineer. The ideal candidate will have experience working with IT service providers and help desks. You will work with other companies to make sure IT systems run smoothly.
Our client has lots of experience managing system integration projects in different industries, and they want someone who works well in a team and is keen to learn and grow with them.
This role offers the chance to work on exciting projects across Modern Work and Azure environments while supporting customers and helping to deliver cutting-edge IT solutions.
Job Duties and Required Experiences:
- Experience across core Modern Work and Azure, with some Azure Network/wider networking exposure
- Experience with delivering project work on the above technologies
- Ability to lead on projects across Modern Work and Azure, with some hand holding but with a desire to be self sufficient.
- Provide 3rd line support and handle escalation tickets for Modern Work and Azure technologies.
- Collaborate with customers and internal teams to ensure smooth project delivery and system performance.
- Travel to the office at least once every fortnight (ideally weekly) and attend customer site visits when required.
About You:
- Proven ability to deliver project work in line with best practices and deadlines.
- Confident troubleshooting and resolving complex issues at a 3rd-line level.
- Excellent communication skills, with a proactive and collaborative approach.
- Self-motivated, eager to learn, and capable of working both independently and as part of a team.
Company Benefits:
- Support for professional development and certification.
- Hybrid working model
- Employee Pension
- Competitive salary and comprehensive benefits package.
- A collaborative environment where your ideas and expertise will be valued.
- Be part of a supportive, collaborative team that’s committed to your growth and career development through tailored training and progression plans.
Are you currently in a similar role and looking for the next step in your career? -Apply through this advert today
3rd Line Support Engineer employer: Recruitvirt Ltd
Contact Detail:
Recruitvirt Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line Support Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to 3rd Line Support. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or a personal project that highlights your experience with Modern Work and Azure. This can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace 3rd Line Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your experience with Modern Work and Azure, as well as any project work you've done. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your background makes you a great fit. Don’t forget to mention your eagerness to learn and grow with us at StudySmarter.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and concise. Use straightforward language and structure your thoughts logically. We appreciate a proactive approach!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our collaborative team!
How to prepare for a job interview at Recruitvirt Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Modern Work and Azure technologies. Be ready to discuss specific projects you've worked on and how you tackled challenges. This shows you're not just familiar with the tech, but you can also apply it effectively.
✨Show Off Your Problem-Solving Skills
Prepare to share examples of complex issues you've resolved at a 3rd-line level. Think about the steps you took to troubleshoot and how you collaborated with others to find solutions. This will highlight your ability to handle escalations and work well under pressure.
✨Communicate Like a Pro
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. You might be asked to explain technical concepts to non-technical stakeholders, so being able to simplify your language is a big plus.
✨Demonstrate Your Team Spirit
This role requires collaboration, so be prepared to discuss how you've worked in teams before. Share instances where you supported colleagues or contributed to group projects. Showing that you're a team player will resonate well with the interviewers.
