Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and scale email marketing strategies for exciting eCommerce brands.
- Company: Dynamic performance marketing agency with a focus on growth.
- Benefits: Competitive salary, fully remote work, and opportunities for career progression.
- Other info: Join a collaborative environment with ambitious clients and meaningful projects.
- Why this job: Shape impactful retention strategies and drive real revenue growth.
- Qualifications: 5+ years in email marketing, team management, and strong CRM knowledge.
The predicted salary is between 55000 - 65000 £ per year.
A growing eCommerce agency is looking for a Head of Retention to lead and scale its email and lifecycle marketing offering! This is a hands-on leadership role where you’ll have the freedom to shape strategy, build a team, and drive real revenue growth across exciting eCommerce brands.
You’ll work closely with ambitious clients across DTC, retail, and lifestyle sectors, delivering impactful retention strategies and helping shape the future of the department. It’s a brilliant opportunity for someone who enjoys ownership, progression, and building something meaningful.
Key Responsibilities:- Lead and grow the email and lifecycle marketing function
- Deliver retention strategies, campaigns, and automation flows for ecommerce clients
- Build and manage a high-performing retention team
- Develop strong client relationships and identify growth opportunities
- Use performance data to optimise campaigns and drive revenue growth
- 5+ years’ experience in email marketing and CRM
- Previous team management experience
- Strong knowledge of Klaviyo or similar ESP platforms
- Experience working with ecommerce, DTC, or retail brands
- Confident presenting strategy and insights to stakeholders
Interested? APPLY NOW!
Head of Retention employer: Recruitr.io
Contact Detail:
Recruitr.io Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Retention
✨Tip Number 1
Network like a pro! Reach out to your connections in the eCommerce and marketing space. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or webinars to meet potential employers and showcase your passion for retention strategies.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best email marketing campaigns and retention strategies. We want to see how you’ve driven revenue growth in past roles. This is your chance to shine and demonstrate your hands-on experience!
✨Tip Number 3
Prepare for interviews by researching the company and its clients. Understand their brand and retention challenges. We recommend crafting tailored strategies that you can present during your interview to show you’re ready to take ownership and make an impact from day one.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Head of Retention role!
We think you need these skills to ace Head of Retention
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Retention role. Highlight your email marketing and CRM experience, especially if you've worked with eCommerce brands before. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for retention strategies and how you've successfully implemented them in the past. Let us know why you're excited about this opportunity and how you envision contributing to our growth.
Showcase Your Data Skills: Since data-driven decisions are key in this role, make sure to mention any experience you have with performance data analysis. We love seeing how you've used data to optimise campaigns and drive revenue growth in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Recruitr.io
✨Know Your Numbers
Make sure you’re familiar with key metrics related to email marketing and retention strategies. Brush up on your knowledge of Klaviyo or similar platforms, as being able to discuss specific campaigns and their performance will show your expertise.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully built and managed teams in the past. Highlight your experience in leading projects and driving results, as this role is all about ownership and leadership.
✨Understand the Client Landscape
Research the agency’s clients and their industries. Be ready to discuss how you would tailor retention strategies for different sectors like DTC, retail, and lifestyle brands. This shows that you’re proactive and understand the market.
✨Prepare for Strategy Discussions
Think about potential retention strategies you could implement for the agency's clients. Be prepared to present your ideas clearly and confidently, as this will demonstrate your strategic thinking and ability to drive revenue growth.