Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and scale email and lifecycle marketing for exciting eCommerce brands.
- Company: Dynamic performance marketing agency with a focus on growth.
- Benefits: Competitive salary, fully remote work, and opportunities for career progression.
- Other info: Join a collaborative environment with ambitious clients and growth potential.
- Why this job: Shape impactful retention strategies and drive real revenue growth.
- Qualifications: 5+ years in email marketing, team management, and strong CRM knowledge.
The predicted salary is between 55000 - 65000 £ per year.
A growing eCommerce agency is looking for a Head of Retention to lead and scale its email and lifecycle marketing offering! This is a hands-on leadership role where you’ll have the freedom to shape strategy, build a team, and drive real revenue growth across exciting eCommerce brands. You’ll work closely with ambitious clients across DTC, retail, and lifestyle sectors, delivering impactful retention strategies and helping shape the future of the department. It’s a brilliant opportunity for someone who enjoys ownership, progression, and building something meaningful.
Key Responsibilities:
- Lead and grow the email and lifecycle marketing function
- Deliver retention strategies, campaigns, and automation flows for ecommerce clients
- Build and manage a high-performing retention team
- Develop strong client relationships and identify growth opportunities
- Use performance data to optimise campaigns and drive revenue growth
Essential Experience:
- 5+ years’ experience in email marketing and CRM
- Previous team management experience
- Strong knowledge of Klaviyo or similar ESP platforms
- Experience working with ecommerce, DTC, or retail brands
- Confident presenting strategy and insights to stakeholders
Interested? APPLY NOW!
Head of Retention in England employer: Recruitr.io
Contact Detail:
Recruitr.io Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Retention in England
✨Tip Number 1
Network like a pro! Reach out to people in the eCommerce and marketing space on LinkedIn. Join relevant groups, engage in discussions, and don’t be shy to ask for informational interviews. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best email campaigns and retention strategies. Use real data to highlight your successes. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its clients. Understand their brand voice and retention challenges. Tailor your answers to show how your experience aligns with their needs. We want to see that you’re genuinely interested!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s make it happen!
We think you need these skills to ace Head of Retention in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your 5+ years in email marketing and any team management roles you've had. We want to see how you can lead our retention strategies!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for eCommerce and retention marketing, and explain why you're the perfect fit for this hands-on leadership role. Let us know how you plan to drive revenue growth!
Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved! Use metrics to demonstrate how your previous campaigns have driven results. We love numbers that tell a story about your impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Recruitr.io
✨Know Your Numbers
As a Head of Retention, you'll need to demonstrate your understanding of performance metrics. Brush up on key retention statistics and be ready to discuss how you've used data to optimise campaigns in the past.
✨Showcase Your Leadership Style
This role involves building and managing a team, so be prepared to talk about your leadership approach. Share specific examples of how you've motivated teams and fostered a collaborative environment in previous roles.
✨Familiarise Yourself with Klaviyo
Since strong knowledge of Klaviyo or similar ESP platforms is essential, make sure you can speak confidently about your experience with these tools. Highlight any successful campaigns you've run using them and the impact they had on retention.
✨Prepare for Client Scenarios
You'll be working closely with clients, so think about how you would handle various client scenarios. Prepare to discuss how you've built strong relationships and identified growth opportunities in past roles, as this will show your ability to drive real revenue growth.