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For Companies At a Glance
- Tasks: Drive revenue growth by uncovering cross-sell opportunities and deepening client relationships.
- Company: Dynamic legal tech SaaS leader transforming how law firms operate.
- Benefits: Flexible working, unlimited leave, competitive salary, and great office perks.
- Why this job: Join a fast-growing team and make a real impact in the legal tech space.
- Qualifications: Experience in SaaS sales, strong communication skills, and a proactive problem solver.
- Other info: Fantastic training opportunities and a relaxed, friendly team culture.
The predicted salary is between 52000 - 65000 ÂŁ per year.
Are you ready to help shape the future of legal tech? We’re transforming how law firms work - and we’re looking for a dynamic Customer Development Manager to join our UK team. In this role, you’ll be at the heart of growth: working with our valued clients to unlock cross-sell opportunities, deepen relationships, and deliver real value - ensuring they get the most from us. You’ll partner across Customer Success, Sales, Marketing, and Product to understand customer needs, propose smart solutions, and drive revenue growth - all while upholding our customer-first mindset.
If you’re energetic, entrepreneurial and thrive in fast-paced SaaS environments, this could be the career move that accelerates you - and helps our clients run their firms smarter.
The Role at a Glance:
- Hybrid - London (Kings Cross)
- ÂŁ65,000 - ÂŁ75,000 Base
- ÂŁ170,000 OTE Plus Great Benefits & Perks
Company: Comprehensive legal business management platform for midsize law firms. Pedigree: Fast growing, dynamic SaaS business with a global customer base and team.
Your Background / Skills:
- SaaS/IT Sales
- Legal Industry Experience
- Salesforce CRM Experience
- Consultative Sales & Account Management
- Upsell, Cross-sell
Who we are: We are a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team.
The Sales Team plays a crucial role in forging strong customer and partner relationships that drive our business goals. We create a powerful first impression - one that truly reflects our product and value. We clearly communicate how we empower law firms to succeed by giving them the time and freedom to focus on what they do best: being lawyers. We continuously sharpen our sales methodology and capabilities to ensure a high-performing, future-ready sales function.
The Customer Development Manager Role: As Customer Development Manager, you’ll drive revenue growth by uncovering cross-sell opportunities within our existing customer base. You’ll deepen relationships with current clients, identify evolving needs, and position the right add-ons or upgrades to maximise value, retention, and satisfaction. Working closely with Account Managers and Customer Success, you’ll analyse usage patterns, surface insights, and proactively recommend solutions. This role bridges service and sales - ensuring clients get the most while informing product and marketing with real customer trends.
About You:
- Experience in the legal industry, ideally with practice management and accounting software
- Demonstrated IT/SaaS sales success, consistently meeting or exceeding targets
- Skilled in assessing customer needs, building trusted multi-level relationships, and driving/closing opportunities
- Experienced Salesforce CRM user
- Excellent communicator with strong presentation, verbal and written skills; confident engaging customers and internal teams and able to say “no” when needed
- Proven relationship builder
- Strong negotiator
- Proactive problem solver with strong technical aptitude and the ability to resolve issues resourcefully
- Strategic thinker who understands business goals, analyses data, identifies opportunities, and develops growth plans
- High energy, positive attitude, strong work ethic, self-directed, and effective in fast-paced environments
- Able to work autonomously and as a strong team contributor
- Effective time manager with ability to juggle multiple work streams
Desirable:
- Formal sales training/certification (e.g., SPIN, Challenger), and/or a Bachelor’s in Business, Marketing, or related field
What we offer in return:
- Further develop and grow your sales technique with the support and sponsorship of your sales leadership
- Flexible working
- Unlimited leave
- Competitive salary
- Pension contributions
- Private medical, dental and life insurance
- Socials, lunches and team-building events
- Outstanding office in Kings Cross, with free barista-made espresso drinks and free beer on tap
- Relaxed and friendly team who genuinely care about and trust one another
- Fantastic training and development opportunities
If you’re driven, curious, and excited by the idea of helping customers unlock more value every day, we’d love to hear from you. This is your chance to step into a high-impact role, collaborate with brilliant people, and grow with a fast-scaling SaaS leader. Don’t wait - apply now and help us power the next chapter of legal tech innovation.
UK Customer Sales Development Manager - Legal Tech SaaS Leader employer: RecruitmentRevolution.com
Contact Detail:
RecruitmentRevolution.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK Customer Sales Development Manager - Legal Tech SaaS Leader
✨Tip Number 1
Network like a pro! Get out there and connect with people in the legal tech space. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its products thoroughly. Understand their customer base and think about how you can add value as a Customer Development Manager. Practice your pitch and be ready to discuss how your skills align with their needs.
✨Tip Number 3
Showcase your success stories! When you get the chance to chat with potential employers, share specific examples of how you've driven revenue growth or deepened client relationships in the past. Numbers speak volumes, so if you’ve got metrics to back it up, flaunt them!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and being part of the exciting journey in legal tech.
We think you need these skills to ace UK Customer Sales Development Manager - Legal Tech SaaS Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Development Manager. Highlight your experience in SaaS sales and the legal industry, and don’t forget to showcase your consultative sales skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about legal tech and how your background makes you the perfect fit for our team. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to drive revenue growth and build strong client relationships. Numbers speak volumes, so include metrics where possible!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our dynamic team!
How to prepare for a job interview at RecruitmentRevolution.com
✨Know Your Legal Tech
Make sure you brush up on the latest trends in legal tech and how they impact law firms. Being able to discuss specific software solutions and their benefits will show your understanding of the industry and impress your interviewers.
✨Showcase Your Sales Success
Prepare to share concrete examples of your past sales achievements, especially in SaaS or the legal sector. Use metrics to highlight how you've met or exceeded targets, as this will demonstrate your capability to drive revenue growth.
✨Understand Customer Needs
Be ready to discuss how you assess customer needs and build relationships. Think of examples where you've successfully identified opportunities for upselling or cross-selling, as this aligns perfectly with the role's focus on deepening client relationships.
✨Practice Your Presentation Skills
Since communication is key in this role, practice articulating your thoughts clearly and confidently. You might even want to prepare a mock presentation about a product or service relevant to the company, showcasing your ability to engage and inform clients.
