At a Glance
- Tasks: Support clients with IT solutions and tackle complex technical challenges.
- Company: Active IT, a growing consultancy with a flexible, bespoke approach.
- Benefits: Salary up to £40,000, 20 days holiday, birthday off, and ongoing training.
- Other info: Travel across South East England with excellent career growth opportunities.
- Why this job: Join a friendly team and make a real impact in the tech world.
- Qualifications: Five years of customer-facing experience and strong technical skills required.
The predicted salary is between 38000 - 40000 £ per year.
Requirements
- At least five years of customer-facing experience
- Minimum of two years in a commercial IT support or projects role
- Degree or relevant technical qualification preferred
- Recent Microsoft certifications highly regarded
- Full UK driving licence and own transport essential
- Must be based in or around East Berkshire
- Must pass an Enhanced DBS check
- Strong technical ability and excellent communication and customer service skills
- Microsoft 365 advanced administration, including Exchange Online, Share Point and Teams
- Mobile device management, including Microsoft Intune and Endpoint Manager
- Microsoft Entra ID, Conditional Access and MFA
- Active Directory, Group Policy and hybrid identity
- Hyper-V and VMware virtualisation
- Windows, mac OS and i Pad OS desktop and device support
- DNS and DHCP
- Networking fundamentals, including firewalls, routing, NAT, VLANs and switching
- Wi-Fi technologies, including Uni Fi or equivalent enterprise platforms
- Firewall management, ideally Sonic Wall or similar
- VPN technologies, including SSL and site-to-site
- PC and laptop hardware diagnostics and build
- Degree level IT qualification or equivalent demonstrable industry experience
- Microsoft 365 Certified: Modern Desktop Administrator, Endpoint Administrator or Identity and Access Administrator
- Microsoft Azure Fundamentals (AZ-900) or Administrator (AZ-104)
- Jamf Certified Associate or Jamf Certified Tech
- Comp TIA Network+ or Security+
- Two or more years in a client-facing, hands-on technical role
- Excellent verbal and written communication skills
- Positive, can-do attitude with confidence to engage stakeholders at all levels
- Genuine passion for IT and technology
- Five or more GCSEs including English
- Smart, professional appearance
Responsibilities
- Represent us on site at client locations across Berkshire, Hampshire, Surrey and West London
- Support in-house and remote project work from our Windsor head office
- Provide day-to-day support and infrastructure project delivery Work on cybersecurity projects
- Support cloud migration projects
- Deliver network deployment projects
- Solve complex technical challenges
- Build trusted client relationships
- Work across a broad range of modern technologies
- Help our clients get the very best from their technology
- Technologies
- Active Directory
- Azure
- Cloud
- Firewall
- Hardware
- Hyper-V
- Support
- mac OS
- Microsoft 365
- Microsoft Intune
- Mobile
- NAT
- Network
- Security
- Share Point
- VPN
- VMware
- Windows
- Office 365
- Cisco
- Exposed
- Veeam
- More
We are Active IT, a growing IT consultancy providing managed services and project delivery to SMEs and preparatory schools across the South East.
We pride ourselves on a flexible, bespoke approach, working closely with each client to design and deliver the right technical solution for their business.
With over twenty years of experience, we combine the responsiveness of a small team with the depth of a mature consultancy.
This Senior IT Support Engineer role is based in Windsor or East Berkshire with travel across Berkshire, Hampshire, Surrey and West London.
We offer a salary of £38,000 to £40,000 plus benefits including 20 days holiday plus public holidays, your birthday off, a pension scheme, a generous mileage allowance, ongoing training and certification support, and a friendly, collaborative team environment.
- last updated 33 week of 2026
- #J-18808-Ljbffr
Senior IT Support Engineer - Eton employer: RecruitmentRevolution.com
Bulk™ is an exceptional employer that fosters a collaborative and innovative work culture in Colchester, offering a hybrid work pattern that promotes work-life balance. Employees benefit from professional growth opportunities, a supportive team environment, and the chance to lead impactful finance operations, making it a rewarding place for those seeking meaningful careers in finance.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Support Engineer - Eton
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what RecruitmentRevolution.com values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges RecruitmentRevolution.com might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at RecruitmentRevolution.com!
✨Direct Apply to RecruitmentRevolution.com
Let's not forget to apply directly through the RecruitmentRevolution.com website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior IT Support Engineer - Eton
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at RecruitmentRevolution.com.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at RecruitmentRevolution.com. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at RecruitmentRevolution.com
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
