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For Companies At a Glance
- Tasks: Provide IT support and project delivery for diverse clients across multiple regions.
- Company: A growing IT consultancy with a flexible and supportive team culture.
- Benefits: Competitive salary, generous holiday allowance, pension scheme, and mileage reimbursement.
- Why this job: Join a dynamic team and work with cutting-edge technologies in a fast-paced environment.
- Qualifications: 5+ years of customer-facing experience and 2+ years in commercial IT support.
- Other info: Opportunity for career growth and exposure to a wide range of technologies.
We are a growing IT consultancy and provide support services for SMEs and preparatory schools. We offer a flexible, bespoke service to each client and our established method of consulting ensures you get the exact technical solution that you need to your business problem.
Check out the role overview below If you are confident you have got the right skills and experience, apply today.
The Role at a Glance:
Senior IT Support Engineer
Windsor or East Berkshire Based + Travel Across Berkshire, Hampshire, Surrey & West London
£32,000 – £35,000 + 20 days holiday + Public Holidays, Pension Scheme, Generous Mileage Allowance
The Senior IT Support Engineer Opportunity:
A fantastic opportunity has arisen in our growing technical delivery team for an experienced and motivated IT Support Engineer. The individual will represent us by providing IT support and project delivery for customers based in Berkshire, Hampshire, Surrey & West London as well as in house and remote projects.
You will need to demonstrate a high level of technical skills coupled with great communication and customer support experience. The role is based on site at our major customers and also within our head office located in Windsor, Berkshire. The ideal candidate will be located somewhere in the East Berkshire area. A driving license and access to your own transport is required – a generous mileage allowance is paid for business travel. All candidates will be required to be DBS enhanced security checked.
This is an excellent opportunity for a motivated technical expert to gain exposure to a wide range of technologies and work within a fast-paced environment with the full support of our consultancy that has over 20 years\’ experience in IT service delivery.
We seek an individual with at least 5 years of customer-facing experience in almost any sector. Technically, you will need a minimum of two years\’ experience in a commercial IT support/projects role and ideally a degree or technical qualification in a relevant field. Candidates with recent Microsoft technical qualifications will be highly regarded.
Senior IT Support Engineer Required Skills:
+ Windows Server 2012/2016/2019/2022
+ VMWare & Hyper-V
+ Exchange Server 2016/2019
+ Office365 advanced admin and deployment
+ Windows & Mac Desktop Support
+ IIS & Certificate Services
+ Active Directory / Group Policy
+ DNS / DHCP
+ WiFi and Cellular Technologies
+ Basic Networking; Firewalls / Routing / NAT / VLAN etc.
+ VPN Technologies
+ Telephony Exposure
+ PC Assembly & Fault finding
Desirable skills:
+ Network switching
+ MS SQL Server 2008/2012/2014/2016/2017
+ Clustered Hypervisors (VMWare / Hyper-V)
Relevant Qualifications (any of below would be great…):
+ Degree Level IT Qualification or demonstrable equivalent industry experience
+ Microsoft MCP/MCSA
General:
+ 2+ Years in client-facing hands-on technical role
+ Excellent verbal & written communication skills
+ Positive / can-do attitude & confident dealing with stakeholders at all levels
+ Confident and outgoing
+ General passion for IT & technology
+ 5 or more GCSE’s including English
+ Smart appearance
You will be working within a small growing company with a flexible and helpful team of colleagues and our package includes a range of benefits.
Package:
+ £32,000 – £35,000 per annum
+ Contributory Pension Scheme
+ Generous Mileage allowance
+ 20 days annual leave per annum + UK public holidays
Application notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR
Senior IT Support Engineer - Berkshire. c£35K employer: RECRUITMENTREVOLUTION.COM
Contact Detail:
RECRUITMENTREVOLUTION.COM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Support Engineer - Berkshire. c£35K
✨Tip Number 1
Network like a pro! Attend local tech meetups or industry events in Berkshire. It's a great way to meet potential employers and show off your passion for IT.
✨Tip Number 2
Don’t just apply online; reach out directly! Find the hiring manager on LinkedIn and drop them a message. A personal touch can make you stand out from the crowd.
✨Tip Number 3
Prepare for interviews by practising common technical questions. Brush up on your Windows Server and networking knowledge, so you can impress with your expertise.
✨Tip Number 4
Remember to follow up after interviews! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Senior IT Support Engineer - Berkshire. c£35K
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior IT Support Engineer role. Highlight your relevant experience with Windows Server, Office365, and any customer-facing roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how your experience aligns with our needs. We love seeing enthusiasm and a personal touch, so don’t hold back!
Show Off Your Technical Skills: In your application, be sure to showcase your technical skills clearly. Mention specific technologies you’ve worked with, like VMWare or Active Directory. We’re keen to see your expertise in action, so make it easy for us to spot!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and securely. Plus, it shows you’re proactive, which we really appreciate!
How to prepare for a job interview at RECRUITMENTREVOLUTION.COM
✨Know Your Tech Inside Out
Make sure you brush up on all the technical skills listed in the job description. Be ready to discuss your experience with Windows Server, VMWare, and Office365, as well as any other relevant technologies. The more confident you are in your knowledge, the better you'll impress the interviewers.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to share examples of how you've successfully handled client issues in the past. Highlight your communication skills and your ability to maintain a positive attitude, even under pressure.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that test your problem-solving abilities. Think about common IT issues you've encountered and how you resolved them. This will demonstrate your hands-on experience and your approach to troubleshooting.
✨Dress Smart and Be Professional
First impressions matter! Dress smartly for the interview to reflect the professional environment of the consultancy. A polished appearance shows that you take the opportunity seriously and respect the company’s culture.