At a Glance
- Tasks: Provide IT support and project delivery across Berkshire, Hampshire, Surrey & West London.
- Company: Join a growing consultancy with over 20 years of experience in IT service delivery.
- Benefits: Enjoy a salary of £32K-£35K, 20 days holiday, pension scheme, and generous mileage allowance.
- Other info: Candidates must have a driving license and will undergo DBS security checks.
- Why this job: Gain exposure to diverse technologies in a fast-paced, supportive environment.
- Qualifications: 5+ years customer-facing experience and 2+ years in commercial IT support required.
The predicted salary is between 28000 - 42000 € per year.
Overview
We are a growing IT consultancy and provide support services for SMEs and preparatory schools. We offer a flexible, bespoke service to each client and our established method of consulting ensures you get the exact technical solution that you need to your business problem.
The Senior IT Support Engineer – Role at a Glance
Senior IT Support Engineer
Windsor or East Berkshire Based + Travel Across Berkshire, Hampshire, Surrey & West London
£32,000 - £35,000 + 20 days holiday + Public Holidays, Pension Scheme, Generous Mileage Allowance
Senior IT Support Engineer – Opportunity
A fantastic opportunity has arisen in our growing technical delivery team for an experienced and motivated IT Support Engineer. The individual will represent us by providing IT support and project delivery for customers based in Berkshire, Hampshire, Surrey & West London as well as in house and remote projects.
You will need to demonstrate a high level of technical skills coupled with great communication and customer support experience. The role is based on site at our major customers and also within our head office located in Windsor, Berkshire. The ideal candidate will be located somewhere in the East Berkshire area. A driving license and access to your own transport is required – a generous mileage allowance is paid for business travel. All candidates will be required to be DBS enhanced security checked.
This is an excellent opportunity for a motivated technical expert to gain exposure to a wide range of technologies and work within a fast-paced environment with the full support of our consultancy that has over 20 years\' experience in IT service delivery.
We seek an individual with at least 5 years of customer-facing experience in almost any sector. Technically, you will need a minimum of two years\' experience in a commercial IT support/projects role and ideally a degree or technical qualification in a relevant field. Candidates with recent Microsoft technical qualifications will be highly regarded.
Senior IT Support Engineer – Required Skills
- Windows Server 2012/2016/2019/2022
- VMWare & Hyper-V
- Exchange Server 2016/2019
- Office365 advanced admin and deployment
- Windows & Mac Desktop Support
- IIS & Certificate Services
- Active Directory / Group Policy
- DNS / DHCP
- WiFi and Cellular Technologies
- Basic Networking; Firewalls / Routing / NAT / VLAN etc.
- VPN Technologies
- Telephony Exposure
- PC Assembly & Fault finding
Desirable skills
- Network switching
- MS SQL Server 2008/2012/2014/2016/2017
- Clustered Hypervisors (VMWare / Hyper-V)
Relevant Qualifications
- Degree Level IT Qualification or demonstrable equivalent industry experience
- Microsoft MCP/MCSA
General
- 2+ Years in client-facing hands-on technical role
- Excellent verbal & written communication skills
- Positive / can-do attitude & confident dealing with stakeholders at all levels
- Confident and outgoing
- General passion for IT & technology
- 5 or more GCSE’s including English
- Smart appearance
You will be working within a small growing company with a flexible and helpful team of colleagues and our package includes a range of benefits.
Package
- £32,000 - £35,000 per annum
- Contributory Pension Scheme
- Generous Mileage allowance
- 20 days annual leave per annum + UK public holidays
Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Senior IT Support Engineer - Berkshire. c£35K employer: RECRUITMENTREVOLUTION.COM
Join a dynamic and supportive team as a Senior IT Support Engineer in the picturesque setting of Windsor, Berkshire. With a competitive salary, generous mileage allowance, and a commitment to employee growth through exposure to diverse technologies, this role offers a fulfilling career path in a fast-paced environment. Enjoy a flexible work culture that values communication and collaboration, making it an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Support Engineer - Berkshire. c£35K
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows Server and Office365. Being able to discuss your hands-on experience with these tools during an interview will demonstrate your technical expertise.
✨Tip Number 2
Highlight your customer-facing experience by preparing examples of how you've successfully resolved IT issues for clients. This will show that you not only have the technical skills but also the communication abilities needed for this role.
✨Tip Number 3
Since the role requires travel across multiple locations, ensure you mention your driving license and access to transport. This will reassure the hiring team that you're ready for the mobility aspect of the job.
✨Tip Number 4
Research the company’s culture and values, and be prepared to discuss how your personal values align with theirs. This can help you stand out as a candidate who is not only qualified but also a good fit for their team.
We think you need these skills to ace Senior IT Support Engineer - Berkshire. c£35K
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in IT support and project delivery. Emphasise your customer-facing skills and any specific technologies mentioned in the job description, such as Windows Server or Office365.
Craft a Strong Cover Letter:Write a cover letter that showcases your passion for IT and technology. Mention your experience with the required skills and how you can contribute to the team. Be sure to express your enthusiasm for working in a fast-paced environment.
Highlight Relevant Qualifications:If you have any Microsoft technical qualifications or a degree in a relevant field, make sure to mention these prominently in your application. This will help demonstrate your technical expertise and suitability for the role.
Proofread Your Application:Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in an IT support role.
How to prepare for a job interview at RECRUITMENTREVOLUTION.COM
✨Showcase Your Technical Skills
Make sure to highlight your experience with the required technologies, such as Windows Server and Office365. Be prepared to discuss specific projects where you successfully implemented these systems.
✨Demonstrate Customer Support Experience
Since this role involves a lot of customer interaction, share examples of how you've effectively communicated with clients in the past. Emphasise your ability to resolve issues and provide excellent service.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about challenges you've faced in previous roles and how you overcame them, particularly in IT support.
✨Exude Confidence and Positivity
A positive attitude can set you apart from other candidates. Approach the interview with confidence, and be ready to engage with the interviewers enthusiastically about your passion for IT and technology.
