At a Glance
- Tasks: Provide on-site and remote IT support, troubleshoot issues, and manage infrastructure projects.
- Company: Active IT, a growing consultancy with a flexible and bespoke approach.
- Benefits: Competitive salary, 20 days holiday, birthday off, pension scheme, and mileage allowance.
- Other info: Opportunity for career growth in a dynamic environment.
- Why this job: Join a friendly team and make a real impact in the tech world.
- Qualifications: Five years of customer-facing experience and strong technical skills required.
The predicted salary is between 38000 - 40000 £ per year.
Requirements
- Minimum of five years of customer‑facing experience
- At least two years in a commercial IT support or projects role
- Degree or relevant technical qualification is preferred
- Recent Microsoft certifications are highly regarded
- Full UK driving licence and own transport
- Strong technical ability
- Excellent communication and customer service skills
- Background in technology, especially IT systems
- Positive, can‑do attitude with confidence to engage stakeholders at all levels
- Genuine passion for IT and technology
- Five or more GCSEs, including English
- Smart, professional appearance
Responsibilities
- Provide on‑site support at client locations across Berkshire, Hampshire, Surrey, and West London
- Engage in in‑house and remote project work from our Windsor head office
- Troubleshoot and resolve technical issues for clients
- Develop and maintain positive relationships with clients
- Support a variety of modern technologies, including cyber security and cloud migrations
- Manage infrastructure projects and day‑to‑day IT support operations
- Diagnose and build PC and laptop hardware
- Implement and manage Microsoft 365 services including Exchange Online and Share Point
- Maintain networking systems, including firewalls and VPNs
- Configure mobile device management with Microsoft Intune and Endpoint Manager
Technologies
- Cloud
- Hardware
- Support
- Microsoft 365
- Microsoft Intune
- Mobile
- Security
- Share Point
- Office 365
- Active Directory
- Azure
- Cisco
- Exposed
- Firewall
- mac OS
- NAT
- Network
- VPN
- VMware
- Veeam
- Windows
More
At Active IT, we are a growing IT consultancy providing managed services and project delivery to SMEs and preparatory schools across the South East.
We pride ourselves on a flexible, bespoke approach, working closely with each client to design and deliver the right technical solution for their business.
With over twenty years of experience, we combine the responsiveness of a small team with the depth of a mature consultancy.
We offer a competitive salary between £38,000 and £40,000, along with benefits including 20 days holiday plus public holidays, your birthday off, a pension scheme, and a generous mileage allowance.
Join our friendly and collaborative team in driving real‑world sustainability impact.
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