SAP BASIS Support Consultant - Global SAP Authority. UK Remote

This is a fantastic opportunity for a SAP BASIS Support Consultant to join one of the world\’s top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. ** Candidates must be able to work in the UK without restrictions ** Role Info: SAP BASIS Support Consultant UK Remote / Occasional Visits to Client Sites as Required Up to £65,000 per annum Plus Benefits Permanent – Full Time Hours: Monday – Friday, 9am – 5pm Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers’ solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. The Opportunity: As SAP Basis Support Consultant, you will be responsible for delivering Technical Management Services with customers. In addition, you will provide SAP technical support to the current ERP and Business Analytics install base (circa 300 customers) as well as providing technical support to the internal AMS and consulting teams. In this role, your main focus will be delivering high customer satisfaction to all customers. You will also act as mentor to support and develop junior members of the team with your excellent knowledge and experience. Key Responsibilities: + Understanding the complexity of SAP Abap systems and SAP Java + Administering multiple database architectures, SAP Hana , SQL, Oracle, DB2 , SAPDB (MaxDB) and Syabse ASE + Providing support for any SAP Basis P1 issues and driving through to resolution + Monitoring the Solution Manager Service desk for any incidents assigned to the Basis queue + Understanding the specific requirements of customer contracts e.g. Transport Management, roles and authorisations + Facilitating the maintenance optimiser download baskets for customers + Applying transports in alignment with customer approvals + Executing and distributing Early Watch Reports for the maintenance customer base + Apply relevant SAP kernel patches and support packages as agreed by the customers + Supporting out of hours requests for system stop/starts + Perform client copies and system refreshes as requested by the customers + Working with SAP on any incidents escalated to SAP support + Performing SAP security tasks to create users and profiles and debug authorisation issues + Performing Basis service reviews for customers highlighting areas of potential exposure on supported installation levels + Performing SAP Enhancement Package upgrades and SAP migrations About you: + Experienced in SAP Technical support and/or field consultant with a proven track record + Experienced across multiple industries, multiple platforms + Hold experience across multiple SAP versions ( S/4 , R/3 , ECC , NW ) + Experienced across multiple SAP landscapes ( ECC , PI, BI , BI-Java , CRM , SCM , HR , Enterprise Portals , Hana ) + Previous system support (client or consulting) experience + Ability to use Solution Manager for landscape configuration and maintenance optimizer + Experience of SAP Security and Authorisations + Hold relevant SAP Technical Knowledge including S/4 Administration, NWA Administration, SAP Enterprise Administration, Database administration (SAP Hana , SQL, Oracle, DB2 , SAPDB (MaxDB) ), Operating system administration ( Windows , Unix/AIX ), Solution Manager system landscape configuration, SAP Security and Authorisations + Right to work in the UK with no restrictions Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR