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- Tasks: Drive growth by managing enterprise accounts and building strategic partnerships.
- Company: Join a top-tier ServiceNow partner with a vibrant culture.
- Benefits: Competitive salary, health insurance, flexible working, and generous holiday allowance.
- Other info: Work from London's coolest workspace and enjoy a supportive team environment.
- Why this job: Make a real impact in a fast-growing company while developing your career.
- Qualifications: 3-5 years in account management with a focus on technology solutions.
The predicted salary is between 60000 - 80000 £ per year.
We are a rapidly growing Top Tier ServiceNow Partner, helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We’re looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn’t a renewals account management role - it’s about building strategic partnerships and unlocking new opportunities across complex organisations.
Hybrid Working UK. London 2 days per week at The Ministry - London’s coolest workspace.
Welcome to UP3. Working shouldn’t be painful. Our inspiring founders, alongside our brilliant team, have built a culture that puts you and your wellbeing first. We care about your happiness. When we are happy, we make better decisions - and happy people means better outcomes for our customers. That’s why we’ve worked hard to create an environment where our team feels supported, developed, respected, and empowered to succeed.
If you’re ready to inspire, innovate, and make a real difference, this is your opportunity to step into a role where your ideas matter, your commitment is recognised, and your impact is visible.
We’re Proud to Be a Great Place to Work:
- Great Place to Work Certified 2023 & 2024
- Best Workplace for Women 2023, 2024 & 2025
- Best Workplaces for Wellbeing 2023, 2024 & 2025
- Best Workplaces in Consulting & Professional Services 2023 & 2024
- Best Workplaces for Development 2024 & 2025
About Us: We are an award-winning ServiceNow Partner growing rapidly year-on-year. We deliver best-in-class managed services and consulting solutions for customers using the ServiceNow platform. We may be scaling quickly and working with major enterprise clients, but our culture remains grounded in a few simple values:
- No one is above making the tea or watering the plants
- Do the right thing by the customer. Always.
- No room for egos, politics or gossip
- We’re a team — share what you know
- If something needs doing, roll up your sleeves
- Remember, at some point, you did something for the first time
The Role: Strategic Enterprise Sales Account Manager. This is a growth-focused enterprise account management role where you’ll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You’ll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn’t a renewals-only role - we’re looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth.
What You’ll Be Doing:
- Build and nurture strong relationships with senior stakeholders across customer accounts
- Develop long-term account strategies focused on expanding our footprint within customer organisations
- Identify opportunities for upselling, cross-selling and new consulting engagements
- Work with technical teams to design solutions that solve customer challenges
- Manage contract renewals, commercial discussions and long-term customer partnerships
- Collaborate with delivery teams to ensure successful outcomes for customers
- Lead account reviews and continually identify ways to improve customer value and engagement
About You: You don’t need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we’d love to hear from you. We’re looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We’re particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You’ll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions.
You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners.
Experience We’re Looking For:
- 3–5 years experience in Account Management within technology solutions services - managed services, systems Integrator, software implementation or IT consulting environment (ServiceNow experience would be beneficial)
- A proven track record of growing and developing customer accounts - mid-enterprise
- Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months.
- Strong commercial awareness including pricing discussions and contract negotiations
- The ability to build long-term account strategies and identify growth opportunities
- Excellent stakeholder management skills
- Comfortable working in a fast-paced, high-growth environment
- Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous
- Experience in a fast-growing SME
Salary & Benefits:
- Base Salary Aligned with your expertise and growth
- Excellent OTE
- Bupa health insurance, GP access & Bupa dental care
- Life insurance
- £250 home office setup allowance
- 4% employee pension
- 25 days holiday increasing with tenure
- Comprehensive training and development
- Hybrid working from The Ministry offices in London (typically 2–3 days per week)
- On-site gym
- Maternity & Parental Leave
- We offer an enhanced parental leave package.
- For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay.
- For paternity and parental leave, you’ll receive 4 weeks full pay.
- We also support time off for ante and post-natal appointments.
- Flexible Working
- We know people perform at their best when they have balance.
- That’s why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry.
- We also provide a £250 home working allowance to help you create a comfortable workspace.
If you’re driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment. Step into a role where your ideas matter, your impact is visible, and your success is rewarded. Apply today, for a confidential discussion.
Public Sector / Enterprise Sales Account Manager - ServiceNow Partner in London employer: RecruitmentRevolution.com
Contact Detail:
RecruitmentRevolution.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Sector / Enterprise Sales Account Manager - ServiceNow Partner in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities you might not find through traditional job boards.
✨Tip Number 2
Prepare for those interviews! Research the company inside out, understand their values, and think about how your experience aligns with their needs. Practice common interview questions and have your own questions ready to show your interest and engagement.
✨Tip Number 3
Showcase your achievements! When you get the chance to speak about your past roles, focus on specific results you’ve delivered. Use metrics and examples to illustrate how you’ve driven growth or solved complex challenges in previous positions.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Public Sector / Enterprise Sales Account Manager - ServiceNow Partner in London
Some tips for your application 🫡
Show Your Strategic Side: When writing your application, make sure to highlight your experience in developing long-term account strategies. We want to see how you've built relationships and identified growth opportunities in complex environments.
Tailor Your Experience: Don’t just send a generic CV! Tailor your application to reflect the skills and experiences that align with our needs. Mention any relevant experience in managed services or consulting, especially if it involves enterprise customers.
Be Authentic: We value authenticity, so let your personality shine through in your application. Share your passion for helping clients and how you’ve made a difference in previous roles. We’re looking for someone who can inspire and innovate!
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. We can’t wait to hear from you!
How to prepare for a job interview at RecruitmentRevolution.com
✨Know Your ServiceNow Inside Out
Make sure you have a solid understanding of the ServiceNow platform and its capabilities. Familiarise yourself with how it can solve complex challenges for enterprise customers, especially in the public sector. This knowledge will help you demonstrate your expertise and show that you're ready to drive meaningful account growth.
✨Build Relationships Before the Interview
If possible, connect with current employees or stakeholders at the company on LinkedIn. Engaging with them can give you insights into the company culture and values, which you can reference during your interview. It also shows your proactive approach to building relationships, a key aspect of the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle complex situations. Prepare examples from your past experience where you've successfully identified growth opportunities or navigated challenging stakeholder relationships. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Commercial Acumen
Be ready to discuss your understanding of pricing discussions, contract negotiations, and long-term account strategies. Highlight any relevant experiences where you've successfully driven revenue growth or expanded service offerings within existing accounts. This will demonstrate that you have the commercial mindset they’re looking for.