Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, solve problems, and showcase innovative legal tech solutions.
- Company: Fast-growing global SaaS company transforming law firm operations.
- Benefits: Flexible working, unlimited leave, competitive salary, and great perks.
- Why this job: Make a real impact in the legal industry while developing your skills.
- Qualifications: Experience in sales engineering and strong communication skills required.
- Other info: Join a supportive team that values curiosity and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Ready to bring your technical expertise to a role where every conversation, every demo, and every solution truly makes an impact? At Actionstep, we are looking for a Pre-Sales Customer Solutions Engineer who thrives at the intersection of technology and customer success. This is your chance to join a fast-growing global SaaS company that’s reshaping how midsize law firms run their businesses. If you’re excited by problem-solving, energised by collaboration, and motivated by the opportunity to help customers unlock the full power of innovative legal tech, we’d love to meet you.
The Role at a Glance:
- Pre-Sales Customer Solutions Engineer
- Hybrid - London (Kings Cross) with travel to client sites as required
- Competitive Salary and Bonus possibilities
- Plus Great Benefits & Perks
Company: Comprehensive legal business management platform for midsize law firms.
Pedigree: Fast growing, dynamic SaaS business with a global customer base and team.
Team: Sales Team
Your Background / Skills:
- Experience in sales engineering or technical pre-sales.
- Knowledge of the legal industry.
- Experience with Salesforce CRM.
Who we are: Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team. The Sales Team plays a crucial role in forging strong customer and partner relationships that drive our business goals. We create a powerful first impression of Actionstep - one that truly reflects our product and value. We clearly communicate how Actionstep empowers law firms to succeed by giving them the time and freedom to focus on what they do best: being lawyers. We continuously sharpen our sales methodology and capabilities to ensure a high-performing, future-ready sales function.
The Pre-Sales Customer Solutions Engineer Role:
The Pre-Sales Customer Solutions Engineer is a powerhouse player within our Sales Team - where technical mastery meets real-world impact. In this role, you’ll dive deep into customer challenges, translate complex ideas into clear, compelling solutions, and shape the future success of every firm you engage with. You’ll blend problem-solving prowess with technical expertise to showcase the full potential of Actionstep, partnering closely with Sales to craft unforgettable demos, build confidence, and drive meaningful adoption. This is a high-impact position where your insights, creativity, and communication skills directly influence customer success and fuel company growth.
About You:
Key Strengths:- Excellent communicator with customers and internal teams; confident saying no when needed.
- Strong relationship builder - personable, empathetic, and able to understand customer needs.
- Curious and eager to learn; stays current with technology and industry trends.
- Proactive problem solver.
- Technically confident and quick to learn new technologies.
Essential
- Bachelor’s degree (or equivalent) in a relevant field, or equivalent experience.
- Proven experience in sales engineering or technical pre-sales within tech.
- Strong communication and presentation skills; able to explain complex accounting concepts to all audiences.
- Strategic thinker with strong problem-solving abilities.
- Willingness to travel for on-site customer work.
- Comfortable using Office 365.
Desirable
- Experience with Salesforce.com.
- Knowledge or exposure to the legal industry.
- Able to work independently and as part of a team.
- Strong multitasking and workload management skills.
- Effective time-management practices.
- Excellent communication and interpersonal skills.
- Team-oriented and collaborative mindset.
What we offer in return:
- Further develop and grow your sales technique with the support and sponsorship of your sales leadership
- Flexible working
- Unlimited leave
- Competitive salary and bonus possibilities
- Pension contributions
- Private medical, dental and life insurance
- Socials, lunches and team-building events
- Outstanding office in Kings Cross, with free barista-made espresso drinks and free beer on tap
- Relaxed and friendly team who genuinely care about and trust one another
- Fantastic training and development opportunities
If you’re ready to elevate your career, deepen your technical impact, and join a team that values curiosity, collaboration, and growth, we want to hear from you. Actionstep is the place to do your best work - supported, empowered, and surrounded by people who genuinely care. Don’t wait to take the next step. Apply now and help us build the future of legal practice management.
Legal Tech Pre-Sales / Customer Solutions Consultant - Global SaaS. Remote - 19907 in London employer: RecruitmentRevolution.com
Contact Detail:
RecruitmentRevolution.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Tech Pre-Sales / Customer Solutions Consultant - Global SaaS. Remote - 19907 in London
✨Tip Number 1
Get to know the company inside out! Research Actionstep's products, values, and recent news. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your demo skills! Since this role involves showcasing solutions, grab a friend or family member and run through a mock demo. The more comfortable you are, the better you'll impress potential employers.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Actionstep team!
We think you need these skills to ace Legal Tech Pre-Sales / Customer Solutions Consultant - Global SaaS. Remote - 19907 in London
Some tips for your application 🫡
Show Your Passion for Legal Tech: When writing your application, let your enthusiasm for legal technology shine through. We want to see how excited you are about helping law firms succeed with innovative solutions. Share any relevant experiences that highlight your passion!
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We love seeing candidates who take the time to align their background with what we’re looking for. It shows us you’re genuinely interested!
Be Clear and Concise: In your written application, clarity is key! Use straightforward language and avoid jargon unless it’s necessary. We appreciate a well-structured application that gets straight to the point while still showcasing your personality.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Actionstep!
How to prepare for a job interview at RecruitmentRevolution.com
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technical aspects of the role. Brush up on your knowledge of legal tech and SaaS solutions, especially how they apply to law firms. Be ready to discuss how Actionstep’s platform can solve specific customer challenges.
✨Master the Art of Demos
Since you'll be showcasing solutions, practice delivering engaging demos that highlight the key features of Actionstep. Tailor your presentation to address potential client pain points, demonstrating how the software can make their lives easier.
✨Build Rapport with Your Interviewers
Showcase your excellent communication skills by actively listening and engaging with your interviewers. Ask insightful questions about their experiences and the company culture, which will help you connect on a personal level and demonstrate your interest in the team.
✨Prepare for Problem-Solving Scenarios
Expect to tackle hypothetical customer scenarios during the interview. Think through how you would approach these challenges, using your problem-solving skills to outline clear, actionable solutions that reflect your understanding of the legal industry.
