At a Glance
- Tasks: Lead operational excellence and strategic direction in a fast-growing experiential marketing company.
- Company: Join Croci Collective, one of the UK's fastest-growing direct marketing businesses.
- Benefits: Competitive salary, performance bonuses, travel support, and potential equity opportunities.
- Other info: Exciting opportunity for significant long-term progression and international expansion.
- Why this job: Shape the future of a rapidly growing business with real influence and autonomy.
- Qualifications: Proven operational leadership experience in events or experiential marketing.
The predicted salary is between 65000 - 80000 £ per year.
At Croci Collective, we’re entering a major new phase of growth and are looking for a commercially minded, operationally strong COO to act as the CEO’s strategic right hand while building the operational infrastructure required to scale successfully. This is not a back-office operations role. This is a genuine executive leadership opportunity for someone equally comfortable shaping strategic direction in the boardroom as they are solving operational challenges on-site at live events.
You’ll operate as a true counterpart to the CEO, helping shape business strategy, organisational design, workforce scalability and operational transformation across a rapidly growing business with UK-wide operations and exciting international ambitions.
The Role at a Glance:
- Hybrid (London Based with Regular UK Event Travel)
- £65,000 - £80,000 Salary Depending on Experience Plus Performance Bonus, Car Allowance / Travel Support, Potential Profit Share / Equity Opportunity & More
- Reporting to: CEO
- Leadership Scope: Sales Performance | Operations | Logistics | Workforce Planning | Finance | People Governance
Your Background / Skills:
- Operational Leadership, Events, Experiential Marketing, Field Sales Operations, Workforce Management, Commercial Operations, Change Management, Organisational Design, Team Leadership
We are Croci Collective - one of the UK’s fastest-growing direct marketing businesses specialising in subscription product sales through consumer events and exhibitions nationwide. Our success is built on execution, energy and people. We are proud of our collaborative culture whilst being highly selective about both the clients we partner with and the people we bring into the business. We move quickly, think commercially and genuinely care about creating an ambitious environment where talented people can thrive.
The business is now entering an exciting new stage of growth, including recent US expansion activity, and we’re looking for a COO who can help build the operational infrastructure, leadership capability and strategic discipline needed to scale successfully. This role also follows the evolution of the previous HR Director position, absorbing the strategic organisational leadership, operational excellence and change management responsibilities that supported the company’s growth journey.
As COO, you’ll operate as the CEO’s strategic counterpart, helping co-create business direction while taking ownership of the operational engine that powers the organisation. You’ll oversee event operations, workforce planning, logistics, performance management, organisational design, operational scalability and people governance while helping translate commercial ambition into operational reality. This role combines strategic leadership, operational delivery, people leadership and commercial accountability inside a scaling SME environment where adaptability, ownership and resilience are critical.
About You:
- Proven operational leadership experience within field marketing, direct sales, experiential marketing or events
- Demonstrable experience operating as a strategic partner to a CEO, founder or MD
- Strong commercial and financial acumen with P&L management experience
- Experience scaling teams, operational structures and organisational processes
- Strong leadership capability with experience developing managers and building accountability
- Experience managing distributed or freelance workforces within fast-paced operational environments
- Experience managing logistics across multiple concurrent events, campaigns or field operations
- Excellent relationship management and stakeholder communication skills
- Comfortable operating within fast-paced, founder-led SME environments
- Hands-on, adaptable and willing to roll sleeves up when needed
- Strong change management and operational transformation capability
- Experience driving operational structure, governance and scalable systems
- Highly organised with excellent decision-making and problem-solving skills
- Comfortable balancing strategic thinking with operational execution
Desirable:
- Knowledge of the UK exhibition and consumer events circuit including NEC, ExCeL and Olympia
- Experience within subscription or continuity sales models
- Familiarity with contractor or freelance workforce management
- Exposure to US expansion or international operational growth
- Background within entrepreneurial or scaling businesses
Why Join Croci Collective?
- Genuine strategic seat at the leadership table
- Direct partnership with the CEO and real influence over business direction
- Opportunity to shape and scale the operational backbone of a growing business
- Executive-level ownership with highly visible impact
- Opportunity to help drive international expansion
- Significant long-term progression opportunity including potential profit share or equity discussion
- Autonomy to build systems, structures and operational excellence your way
Apply today, step into your next executive leadership challenge and help shape the next chapter of Croci Collective’s growth journey. If you thrive on building high-performing teams, creating structure in fast-paced environments and turning ambitious growth plans into operational success, this is your opportunity to make a genuine impact inside one of the UK’s fastest-growing experiential marketing businesses. In return, you’ll gain real influence, high autonomy and the opportunity to help shape a scaling business at executive level.
Chief Operating Officer - High-Growth. FMCG/Consumer Events & Experiential Marketing in London employer: RecruitmentRevolution.com
At Croci Collective, we pride ourselves on being one of the UK's fastest-growing direct marketing businesses, offering a dynamic and collaborative work culture that empowers our employees to thrive. As a COO, you will enjoy a strategic leadership role with significant influence over business direction, alongside competitive benefits such as performance bonuses, travel support, and potential equity opportunities. Our commitment to employee growth and operational excellence ensures that you will have the autonomy to shape the future of our rapidly expanding organisation while making a meaningful impact in the experiential marketing sector.
StudySmarter Expert Advice🤫
We think this is how you could land Chief Operating Officer - High-Growth. FMCG/Consumer Events & Experiential Marketing in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up prepared! When you land an interview, do your homework. Understand the company’s mission, values, and recent developments. This will not only impress your interviewers but also help you tailor your responses to show how you can contribute to their growth.
✨Tip Number 3
Be ready to demonstrate your skills! In a fast-paced environment like Croci Collective, it’s crucial to showcase your operational leadership and problem-solving abilities. Prepare examples from your past experiences that highlight your strategic thinking and adaptability.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative to apply directly. It shows you're genuinely interested in joining our team and helps us keep track of your application more efficiently. Don’t miss out on this opportunity!
We think you need these skills to ace Chief Operating Officer - High-Growth. FMCG/Consumer Events & Experiential Marketing in London
Some tips for your application 🫡
Show Your Strategic Side:When writing your application, make sure to highlight your experience in strategic leadership. We want to see how you've shaped business direction and tackled operational challenges, so don’t hold back on those examples!
Be Specific About Your Experience:Tailor your application to showcase your operational leadership experience in events and experiential marketing. We’re looking for concrete examples of how you’ve scaled teams and managed logistics, so get into the nitty-gritty!
Demonstrate Your People Skills:Since this role involves a lot of people governance, it’s crucial to illustrate your relationship management skills. Share stories about how you’ve developed managers and built accountability within teams – we love a good team player!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to shape the future of Croci Collective!
How to prepare for a job interview at RecruitmentRevolution.com
✨Know Your Numbers
As a COO, you'll need to demonstrate strong commercial acumen. Brush up on your P&L management skills and be ready to discuss how you've driven financial performance in previous roles. Be prepared to share specific examples of how your operational decisions have positively impacted the bottom line.
✨Showcase Your Leadership Style
This role requires a hands-on leader who can build accountability and develop managers. Think about your leadership style and be ready to discuss how you've successfully scaled teams and operational structures in fast-paced environments. Share stories that highlight your ability to inspire and motivate others.
✨Understand the Event Landscape
Familiarise yourself with the UK exhibition and consumer events circuit, including key venues like NEC and ExCeL. Being knowledgeable about the industry will show your genuine interest in the role and help you connect with the interviewers. Consider discussing any relevant experiences you've had managing logistics for concurrent events.
✨Be Ready for Change Management Questions
Given the focus on operational transformation, expect questions around change management. Prepare to discuss specific challenges you've faced in implementing new processes or systems and how you navigated those changes. Highlight your adaptability and problem-solving skills, as these are crucial in a scaling SME environment.
