At a Glance
- Tasks: Lead strategic client relationships and drive customer success in HR solutions.
- Company: Join AdviserPlus, a leading provider of innovative HR technology.
- Benefits: Competitive salary, pension, life assurance, and discounted gym memberships.
- Other info: Flexible remote work with opportunities for career growth.
- Why this job: Transform HR for top UK brands and make a real impact.
- Qualifications: Qualified HR professional with experience in HR SaaS or services.
The predicted salary is between 50454 - 65454 € per year.
Enterprise Client Success - Strategic Account Leadership
Join AdviserPlus and help transform the future of HR! At AdviserPlus, we empower organisations to unlock the full potential of their people through innovative HR solutions and cutting-edge technology. As a trusted partner to some of the UK’s most recognisable brands, we’re on a mission to simplify HR and make it more impactful.
We’re now looking for a commercially minded Senior Customer Success Manager with strong HR domain expertise to join our growing team. This role is ideal for qualified HR professionals coming from HR SaaS, HR professional services or a senior HR background within a large enterprise environment who understands the realities of employee relations, HR operations and customer partnership at scale.
If you thrive on building strategic client relationships, driving customer value and helping organisations modernise HR through technology and advisory solutions, we’d love to hear from you.
The Role at a Glance:
- Remote Working - 1 day in the Ellesmere Port, Cheshire office every 2 weeks mandatory
- Salary: £50,454 - £65,454 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More
- Hours: 37.5 hours per week with flexible working between 08:00-18:00 Monday-Friday
- Reporting to: Customer Success Director
- Company: Leading Provider of HR Technology
HR Senior Customer Success Manager - ER/ HR SaaS & Services - CIPD L5 employer: RecruitmentRevolution.com
At AdviserPlus, we pride ourselves on being an exceptional employer that champions employee growth and well-being. Our flexible working arrangements, combined with a supportive culture that values innovation and collaboration, empower our team to thrive while making a meaningful impact in the HR sector. With a comprehensive benefits package and opportunities for professional development, particularly in the vibrant Ellesmere Port area, we are dedicated to nurturing talent and fostering a rewarding work environment.
StudySmarter Expert Advice🤫
We think this is how you could land HR Senior Customer Success Manager - ER/ HR SaaS & Services - CIPD L5
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR space and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research AdviserPlus and understand their mission to simplify HR. Be ready to discuss how your experience aligns with their goals and how you can add value to their team.
✨Tip Number 3
Showcase your expertise! During interviews, share specific examples of how you've driven customer success in previous roles. Highlight your HR domain knowledge and how it can benefit AdviserPlus.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and contributing to our mission.
We think you need these skills to ace HR Senior Customer Success Manager - ER/ HR SaaS & Services - CIPD L5
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role. Highlight your HR expertise and any experience with SaaS solutions. We want to see how your background aligns with our mission at AdviserPlus!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for HR and customer success, and explain why you’re excited about joining our team. Let us know how you can help transform HR for our clients.
Showcase Relevant Experience:When detailing your work history, focus on achievements that demonstrate your ability to build strategic client relationships and drive value. We love seeing real examples of how you've made an impact in previous roles!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at RecruitmentRevolution.com
✨Know Your HR Stuff
Make sure you brush up on your HR knowledge, especially around employee relations and HR operations. Be ready to discuss how you've tackled challenges in these areas before, as this will show your expertise and understanding of the role.
✨Showcase Your Customer Success Skills
Prepare examples of how you've built strategic client relationships in the past. Think about specific instances where you drove customer value or helped organisations modernise their HR processes. This will demonstrate your ability to thrive in a customer-focused environment.
✨Understand the Company Culture
Research AdviserPlus and their mission to simplify HR. Familiarise yourself with their innovative solutions and think about how your values align with theirs. This will help you articulate why you're a great fit for their team during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about their approach to customer success and how they measure impact. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
