Head of PMO - Managed Services. Microsoft IT MSP. Hybrid
Head of PMO - Managed Services. Microsoft IT MSP. Hybrid

Head of PMO - Managed Services. Microsoft IT MSP. Hybrid

Full-Time 72000 - 108000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead project strategy and delivery in a dynamic IT environment.
  • Company: Join a respected London-based IT Managed Services Provider with expertise in Microsoft technologies.
  • Benefits: Enjoy a hybrid work model, competitive salary, performance bonuses, and a comprehensive benefits package.
  • Why this job: Be part of an exciting growth phase and shape a collaborative company culture.
  • Qualifications: Proven experience in project management within IT, with recognised qualifications like PRINCE2 or PMP.
  • Other info: This role offers the chance to influence C-level stakeholders and drive impactful projects.

The predicted salary is between 72000 - 108000 £ per year.

Job Description

We’re on the hunt for a strategic and proactive self-starter to take charge of our project strategy.

We are entering one of our most exciting phases as the demand for our Professional Services continues to increase and we are now looking for a Project Management Expert to support and lead our project function.

Could that be you?

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The Role at a Glance:

Head of PMO
Central London Based 3 Days Per Week / Hybrid 
Up to £90,000 plus performance bonus c £99,000 OTE
Comprehensive Benefits Package
Type: Full Time – Permanent

Services: Cloud solutions, hybrid working, modern workplace, cyber security, networking, and governance and compliance.

About Us:

We’re a highly-respected & nimble, London-based IT Managed Services Provider (MSP) with deep expertise in Microsoft technologies. We specialise in delivering exceptional customer experience and mission critical expertise to customers around the world..

Entering an ambitious growth phase, the demands on our Professional Services function have increased and we are now seeking an experienced Head of PMO, to lead and provide strategic direction to our project delivery function.

Where your expertise will add value:

Reporting to the C-suite team, you will bring the expertise of shaping and running a successful project function and your scope will span across all elements; from post-sales to delivery and transition into operations. This will include:

•    Building strong client relationships and managing stakeholder expectations
•    Leading project delivery using structured methodologies
•    Coordinating and optimising resource allocation
•    Monitoring and evaluating project performance
•    Designing and improving operational processes
•    Developing and executing effective communication plans
•    Managing project risks and ensuring compliance
•    Overseeing commercial aspects of project delivery

Your skills and experience you will bring:

•    Proven background in B2B environments, ideally within IT Managed Services
•    Recognised Project Management qualification (e.g. PRINCE2 Practitioner, PMP, CAPM)
•    Strong working knowledge of PRINCE2 and Agile governance frameworks
•    Extensive experience in delivering technical projects, within the Microsoft Cloud ecosystem
•    Track record of evolving, restructuring, and maturing PMO functions
•    Demonstrable success in leading and developing high-performing teams
•    Solid understanding of financial governance across multiple projects, including budget management, invoicing, scope changes, and forecasting
•    Skilled in producing weekly highlight reports and maintaining accurate project tracking
•    Exceptional customer-facing skills, with the ability to lead client negotiations throughout the project lifecycle
•    Experienced in managing project change and securing client approval effectively
•    Proven ability to coordinate and manage resources across multiple concurrent projects
•    Competent in managing conflict, resolving issues, and reforecasting across delivery streams
•    Fluent in spoken and written English

About You:

•    Professional and confident, able to engage and influence stakeholders at C-level
•    Inspiring and visible leader with a strong presence and excellent public speaking skills
•    Commercially minded, focused on delivering projects to time, budget, and quality
•    Clear and engaging communicator who builds trust with clients and colleagues alike
•    Strategic thinker with a proactive approach to planning and risk management
•    Energetic, solutions-focused mindset with a strong sense of urgency
•    High level of personal integrity and commitment to ethical standards
•    Resilient, with the ability to learn from setbacks and maintain momentum

Why You’ll Love It Here:

This company is all about “team collaboration.” We believe success is built on collaboration and a strong, inclusive culture. You’ll play a pivotal role in shaping that culture whilst driving the business forwards.

Ready to make a real impact? Let’s chat!

Application notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Head of PMO - Managed Services. Microsoft IT MSP. Hybrid employer: RecruitmentRevolution.com

As a leading IT Managed Services Provider based in Central London, we pride ourselves on fostering a collaborative and inclusive work culture that empowers our employees to thrive. With a strong focus on professional development and a comprehensive benefits package, we offer our team members the opportunity to grow their careers while making a meaningful impact in the rapidly evolving tech landscape. Join us and be part of an ambitious growth phase where your expertise will shape the future of project delivery in a dynamic environment.
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Contact Detail:

RecruitmentRevolution.com Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of PMO - Managed Services. Microsoft IT MSP. Hybrid

✨Tip Number 1

Familiarise yourself with the specific project management methodologies mentioned in the job description, such as PRINCE2 and Agile. Being able to discuss these frameworks confidently during your interview will demonstrate your expertise and alignment with our needs.

✨Tip Number 2

Research our company’s recent projects and client success stories. This knowledge will not only help you understand our business better but also allow you to showcase how your experience can directly contribute to our ongoing success.

✨Tip Number 3

Prepare examples of how you've successfully led project teams and managed stakeholder expectations in previous roles. Highlighting your leadership skills and ability to navigate complex project landscapes will be crucial in making a strong impression.

✨Tip Number 4

Network with current or former employees of our company on platforms like LinkedIn. Engaging with them can provide valuable insights into our culture and expectations, which you can leverage during your application process.

We think you need these skills to ace Head of PMO - Managed Services. Microsoft IT MSP. Hybrid

Project Management Expertise
PRINCE2 Practitioner Certification
PMP or CAPM Certification
Agile Methodologies Knowledge
Stakeholder Management
Resource Allocation Coordination
Project Performance Monitoring
Operational Process Improvement
Effective Communication Planning
Risk Management
Financial Governance Understanding
Budget Management Skills
Client Negotiation Skills
Conflict Resolution
Multi-Project Coordination
Team Leadership and Development
Customer-Facing Skills
Strategic Thinking
Public Speaking Skills
Resilience and Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in project management, particularly within IT Managed Services. Emphasise your qualifications like PRINCE2 or PMP and any relevant achievements that demonstrate your ability to lead high-performing teams.

Craft a Compelling Cover Letter: Your cover letter should reflect your strategic thinking and proactive approach. Discuss how your skills align with the company's needs, particularly in building client relationships and managing stakeholder expectations.

Showcase Relevant Experience: In your application, provide specific examples of your past project management successes, especially those involving Microsoft technologies. Highlight your experience in delivering technical projects and managing project risks.

Demonstrate Leadership Skills: Illustrate your leadership style and how you inspire teams. Mention any instances where you've successfully led negotiations or managed conflicts, as these are crucial for the Head of PMO role.

How to prepare for a job interview at RecruitmentRevolution.com

✨Showcase Your Project Management Expertise

Be prepared to discuss your experience with various project management methodologies, especially PRINCE2 and Agile. Highlight specific projects where you successfully led teams and delivered results, demonstrating your ability to manage resources and risks effectively.

✨Demonstrate Strong Stakeholder Management Skills

Since the role involves building strong client relationships, come equipped with examples of how you've managed stakeholder expectations in previous roles. Discuss your approach to communication and negotiation, particularly in challenging situations.

✨Emphasise Your Strategic Thinking

The company is looking for a strategic thinker, so be ready to share your insights on project strategy and operational processes. Discuss how you've previously shaped project functions and contributed to organisational growth.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and how you handle project changes or conflicts. Prepare scenarios from your past experiences where you successfully navigated challenges, ensuring you highlight your solutions-focused mindset.

Head of PMO - Managed Services. Microsoft IT MSP. Hybrid
RecruitmentRevolution.com
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