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For Companies At a Glance
- Tasks: Lead daily operations and drive strategic initiatives for a growing software company.
- Company: Join an award-winning tech brand known for innovation and customer commitment.
- Benefits: Enjoy a competitive salary, bonuses, car allowance, private healthcare, and generous holidays.
- Why this job: Accelerate your career in a relaxed environment that values motivated individuals and teamwork.
- Qualifications: Experience in operations management, team leadership, and technology support is essential.
- Other info: This role offers a hybrid work model with office presence three days a week.
The predicted salary is between 68000 - 102000 £ per year.
Are you a strategic leader with a passion for operational excellence? Do you thrive in an environment where success is driven by commitment, innovation, and putting the customer first? Ready to join a trusted Award Winning Software tech brand? Whilst we’ve experienced 200% Customer Business Growth we know the true potential of our market and we’d love to bring you on to the team to support our daily operations as we grow.
Role at a Glance:
- Location: Lincolnshire, Office Based 3 Days Per Week / Hybrid
- Salary: £85,000 Basic + £20,000 Bonus + £10,000 Car Allowance
- Benefits: Complete Benefits Package Including Private Healthcare and Generous Holiday Allowance
- Type: Full Time - Permanent
Your Background / Skills:
- Operation Management, Process / Strategy Improvement, Team Development, Team Leadership
We provide solutions to put businesses in full control of their day-to-day operations. We focus on creating, implementing, and supporting business management solutions for businesses of all sizes. If you want to accelerate your career to the next level, then this is the place to be. We strive to find the best of the pack when it comes to new staff, because we know that with motivated, self-disciplined people we don’t need rules and regulations to enforce behaviour. As a result, our team thrives from a more relaxed working environment. If that sounds good to you, then we’d love to hear from you.
The Opportunity:
Reporting to and working closely with the Exec team, you will effectively manage and guide the smooth working operation and relationships within the business. You will develop, coordinate and oversee the delivery of the overall business strategy and plan, ensuring that all elements are consistent with the company’s direction and are resourced and achievable. You will lead and effectively manage multiple areas including:
- Customer Experience
- Technical Services
- Implementation and Training
- IT Systems
About you:
- Proven ability to support various technologies, including but not limited to ERP, Microsoft, SharePoint, Business Intelligence, hardware & network, cloud-based applications, mobile devices and applications, desktop support and local applications
- Able to learn new technologies and systems quickly
- Able to plan, forecast and manage financial budgets in support of the Business Plan and assist with setting goals and targets on the Business Plan
- Sound decision making ability with the experience to balance consensus against authority
- Strong collaboration, presentation and influencing skills
- Able to effectively train, mentor and leverage the skills of others
- Experienced in getting the best out of people through effective management of direct and indirect reports
- Strong team building and facilitation skills that include bringing people together
- Able to analyse data, identify patterns, and make decisions to improve operations
- Able to navigate change in a dynamic environment or adjust to strategic direction
Sounds like a good fit? Apply here for a fast-track path to our Leadership Team.
Head of Operations / General Manager - SME Software Co. employer: RecruitmentRevolution.com
Contact Detail:
RecruitmentRevolution.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations / General Manager - SME Software Co.
✨Tip Number 1
Familiarise yourself with the latest trends in operational management and software solutions. This will not only help you understand the industry better but also allow you to speak confidently about how you can contribute to our growth during interviews.
✨Tip Number 2
Network with professionals in the SME software sector. Attend industry events or join relevant online forums to connect with others who may have insights into our company culture and expectations, which can give you an edge.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams and improved operations in your previous roles. We value practical experience, so having concrete stories ready will demonstrate your capability.
✨Tip Number 4
Showcase your ability to adapt to change by discussing past experiences where you've navigated challenges or implemented new strategies. This aligns with our dynamic environment and will highlight your strategic thinking skills.
We think you need these skills to ace Head of Operations / General Manager - SME Software Co.
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations management, team leadership, and process improvement. Use specific examples that demonstrate your strategic thinking and ability to drive customer success.
Craft a Compelling Cover Letter: In your cover letter, express your passion for operational excellence and how your background aligns with the company's goals. Mention your experience with relevant technologies and your ability to lead teams effectively.
Showcase Relevant Achievements: Include quantifiable achievements in your application, such as successful projects you've led or improvements you've implemented that resulted in increased efficiency or customer satisfaction.
Demonstrate Cultural Fit: Research the company culture and reflect this understanding in your application. Highlight your ability to thrive in a relaxed working environment and your commitment to collaboration and innovation.
How to prepare for a job interview at RecruitmentRevolution.com
✨Showcase Your Strategic Vision
As a Head of Operations or General Manager, it's crucial to demonstrate your ability to think strategically. Prepare examples of how you've successfully developed and implemented operational strategies in previous roles, focusing on customer satisfaction and business growth.
✨Highlight Your Leadership Skills
This role requires strong team leadership and development skills. Be ready to discuss your experience in mentoring and training teams, as well as how you've fostered a collaborative environment that encourages innovation and commitment.
✨Demonstrate Your Technical Proficiency
Given the focus on various technologies, ensure you can speak confidently about your experience with ERP systems, cloud applications, and other relevant tech. Prepare to discuss how you've leveraged technology to improve operations and customer experience.
✨Prepare for Scenario-Based Questions
Expect questions that assess your decision-making abilities in dynamic environments. Think of specific scenarios where you've had to balance consensus with authority, and be ready to explain your thought process and the outcomes of your decisions.
