At a Glance
- Tasks: Deliver high-quality lift maintenance, repairs, and exceptional customer service.
- Company: Join Liftec Express, a leading independent lift services provider with exciting growth plans.
- Benefits: Competitive salary, 25 days holiday, wellness support, and family-friendly policies.
- Other info: Enjoy a stable service route with opportunities for technical development.
- Why this job: Be part of a respected team focused on safety, quality, and customer satisfaction.
- Qualifications: NVQ Level 3 in Lift Service, Maintenance or Repair is essential.
The predicted salary is between 35000 - 45000 £ per year.
Are you an experienced Lift Service Engineer looking to join a forward-thinking, Private Equity-backed engineering services business where your expertise is truly valued? Liftec Express – a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK – is entering an exciting phase of growth and value creation.
We are now seeking a skilled Service Engineer to take ownership of a defined service route, delivering high-quality maintenance, fault-finding and repairs while ensuring exceptional customer service and equipment reliability.
Your Background:
- Lift Service / Call-Out Engineer
- Qualifications: NVQ Level 3 in Lift Service, Maintenance or Repair (essential)
Liftec Express is a well-established, highly respected name in the UK lift and escalator services sector. The business delivers installation, maintenance, repair and modernisation solutions across commercial, residential and public-sector environments – including prestigious and high-profile sites.
As a Private Equity-backed organisation, Liftec is focused on operational excellence, safety, quality and sustainable growth. Reporting to the Service Delivery Manager, you will be responsible for the effective delivery of planned maintenance, repairs and breakdown response across your designated route.
You will carry out planned preventative maintenance (PPM) to ensure all equipment remains safe, compliant and fully operational, while responding to breakdowns with a strong focus on fault diagnosis and first-time fix.
Day-to-day, you’ll manage your own workload using digital field tools, ensuring accurate reporting and timely job completion. You’ll also identify additional repair or modernisation opportunities, supporting both customer outcomes and business growth.
Working independently but as part of a wider team, you will maintain high standards of safety, quality and customer service at all times, while supporting neighbouring routes when required. Participation in an on-call rota will be required to provide emergency support outside normal working hours.
An experienced Lift Service or Call-Out Engineer with a strong background in maintenance, fault-finding and repairs across a variety of lift equipment:
- NVQ Level 3 in Lift Service, Maintenance or Repair (essential)
- Strong electrical and mechanical fault-finding skills with the ability to diagnose and resolve issues efficiently
- A solid understanding of health, safety and compliance requirements within lift engineering
- Customer-focused, with clear and professional communication skills
- Self-motivated and organised, comfortable managing your own route and workload
- Confident using digital field service tools for real-time job management and reporting
- A team player who is adaptable, reliable and solutions-focused
- Full UK driving licence (essential)
Access to Discounts Platform:
- Pension (Day 1) - Aviva
- Holiday – 25 days per year plus bank holidays – holiday year January to December
- Wellness (Day 1) - Employee Assistance Programme
- Death in Service (Day 1) 3 x Salary - Canada Life
- Sickness Scheme - Discretionary
- Family Policies - Industry-leading enhanced maternity and paternity provision subject to service
- Incentive Scheme - Discretionary
- Overtime paid Monday to Saturday at 1.5x and Sunday/Bank Holidays at 2x (pre-approved)
- Night call rota: standby payments applicable
- Engineer Incentive Scheme - Discretionary
- Radius Pay – detailed in Variable Pay Policy
- Employee Referral Scheme
Join a respected, PE-backed engineering business with strong growth ambitions. If you are a skilled Lift Service Engineer looking for your next opportunity within a growing and respected engineering services business, we would love to hear from you.
Locations
Lift Service & Callout Engineer in Dartford, Kent employer: RecruitmentRevolution.com
Contact Detail:
RecruitmentRevolution.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lift Service & Callout Engineer in Dartford, Kent
✨Tip Number 1
Network like a pro! Reach out to your contacts in the lift and escalator industry, attend relevant events, and join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss your experience with maintenance and fault-finding. Bring along examples of your work or even a portfolio if you can – it’ll make you stand out!
✨Tip Number 3
Don’t just apply – engage! When you find a job that excites you, reach out directly to the hiring manager or team. A quick email expressing your enthusiasm can go a long way in making a memorable impression.
✨Tip Number 4
Keep your digital presence sharp! Update your LinkedIn profile to reflect your latest qualifications and experiences. Join groups related to lift engineering and participate in discussions to showcase your expertise and connect with others in the field.
We think you need these skills to ace Lift Service & Callout Engineer in Dartford, Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Lift Service Engineer. Use keywords from the job description to show that you’re a perfect fit for the role. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for lift maintenance and repair, and explain why you want to join Liftec Express. Let us know how your background makes you the ideal candidate for this exciting opportunity.
Showcase Your Qualifications: Don’t forget to mention your NVQ Level 3 in Lift Service, Maintenance or Repair. This is essential for us, so make it stand out in your application. We want to see that you have the right qualifications to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at RecruitmentRevolution.com
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to lift service and maintenance. Be prepared to discuss your experience with fault-finding and repairs, as well as any specific lift equipment you've worked on. This will show that you're not just a candidate, but a knowledgeable professional ready to take ownership of your service route.
✨Showcase Your Customer Service Skills
Since exceptional customer service is key in this role, think of examples where you've gone above and beyond for clients. Prepare to share stories that highlight your communication skills and how you handle challenging situations. This will demonstrate that you understand the importance of customer satisfaction in the lift service industry.
✨Familiarise Yourself with Digital Tools
As you'll be using digital field tools for job management, it’s a good idea to familiarise yourself with similar software or apps. If you have experience with specific tools, mention them during the interview. This shows that you're tech-savvy and ready to manage your workload efficiently from day one.
✨Emphasise Safety and Compliance
Given the focus on health, safety, and compliance in lift engineering, be prepared to discuss your understanding of these areas. Share any relevant training or certifications you have, and talk about how you ensure safety in your work. This will reassure the interviewers that you prioritise safety and quality in your service delivery.