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For Companies At a Glance
- Tasks: Engage with customers, showcase innovative legal tech solutions, and drive their success.
- Company: Join a fast-growing global SaaS company transforming law firm operations.
- Benefits: Enjoy flexible working, unlimited leave, competitive salary, and great perks.
- Why this job: Make a real impact in the legal industry while developing your sales skills.
- Qualifications: Experience in sales engineering or technical pre-sales; knowledge of the legal sector is a plus.
- Other info: Collaborative team culture with excellent training and career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Ready to bring your technical expertise to a role where every conversation, every demo, and every solution truly makes an impact? At Actionstep, we’re looking for a Pre-Sales Customer Solutions Engineer who thrives at the intersection of technology and customer success. This is your chance to join a fast-growing global SaaS company that’s reshaping how midsize law firms run their businesses. If you’re excited by problem-solving, energised by collaboration, and motivated by the opportunity to help customers unlock the full power of innovative legal tech, we’d love to meet you.
The Role at a Glance:
- Pre-Sales Customer Solutions Engineer
- Hybrid - London (Kings Cross) with travel to client sites as required
- Competitive Salary and Bonus possibilities
- Plus Great Benefits & Perks
Company: Comprehensive legal business management platform for midsize law firms.
Pedigree: Fast growing, dynamic SaaS business with a global customer base and team.
Team: Sales Team
Your Background / Skills:
- Experience in sales engineering or technical pre-sales.
- Knowledge of the legal industry.
- Experience with Salesforce CRM.
Who we are: Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team. The Sales Team plays a crucial role in forging strong customer and partner relationships that drive our business goals.
The Pre-Sales Customer Solutions Engineer Role:
The Pre-Sales Customer Solutions Engineer is a powerhouse player within our Sales Team - where technical mastery meets real-world impact. In this role, you’ll dive deep into customer challenges, translate complex ideas into clear, compelling solutions, and shape the future success of every firm you engage with. You’ll blend problem-solving prowess with technical expertise to showcase the full potential of Actionstep, partnering closely with Sales to craft unforgettable demos, build confidence, and drive meaningful adoption.
About You: Key Strengths:
- Excellent communicator with customers and internal teams; confident saying no when needed.
- Strong relationship builder - personable, empathetic, and able to understand customer needs.
- Curious and eager to learn; stays current with technology and industry trends.
- Proactive problem solver.
- Technically confident and quick to learn new technologies.
Experience & Qualifications:
- Essential
- Bachelor’s degree (or equivalent) in a relevant field, or equivalent experience.
- Proven experience in sales engineering or technical pre-sales within tech.
- Strong communication and presentation skills; able to explain complex accounting concepts to all audiences.
- Strategic thinker with strong problem-solving abilities.
- Willingness to travel for on-site customer work.
- Comfortable using Office 365.
- Experience with (url removed).
- Knowledge or exposure to the legal industry.
Personal Skills & Competencies:
- Able to work independently and as part of a team.
- Strong multitasking and workload management skills.
- Effective time-management practices.
- Excellent communication and interpersonal skills.
- Team-oriented and collaborative mindset.
What we offer in return:
- Further develop and grow your sales technique with the support and sponsorship of your sales leadership
- Flexible working
- Unlimited leave
- Competitive salary and bonus possibilities
- Pension contributions
- Private medical, dental and life insurance
- Socials, lunches and team-building events
- Outstanding office in Kings Cross, with free barista-made espresso drinks and free beer on tap
- Relaxed and friendly team who genuinely care about and trust one another
- Fantastic training and development opportunities
If you’re ready to elevate your career, deepen your technical impact, and join a team that values curiosity, collaboration, and growth, we want to hear from you. Actionstep is the place to do your best work - supported, empowered, and surrounded by people who genuinely care. Don’t wait to take the next step. Apply now and help us build the future of legal practice management.
Application notice: We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Legal Tech Pre-Sales / Customer Solutions Consultant - Global SaaS. Remote in Bristol employer: RecruitmentRevolution.com
Contact Detail:
RecruitmentRevolution.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Tech Pre-Sales / Customer Solutions Consultant - Global SaaS. Remote in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the legal tech space on LinkedIn or at industry events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Nail your demo skills! Practice showcasing your technical expertise and how it solves real customer problems. The better you can demonstrate value, the more likely you are to impress potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job openings; reach out to companies you admire, like Actionstep. Show them how you can add value to their team, even if they’re not actively hiring.
✨Tip Number 4
Stay updated on industry trends! Follow legal tech news and developments. This knowledge will not only help you in interviews but also show your passion for the field.
We think you need these skills to ace Legal Tech Pre-Sales / Customer Solutions Consultant - Global SaaS. Remote in Bristol
Some tips for your application 🫡
Show Your Technical Expertise: Make sure to highlight your technical skills and experience in your application. We want to see how you can bring your knowledge of legal tech and sales engineering to the table, so don’t hold back!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Use keywords from the job description to show us that you understand what we’re looking for and how you fit into our vision.
Be Personable and Engaging: We love a good story! When writing your application, let your personality shine through. Share experiences that showcase your relationship-building skills and problem-solving abilities – it’ll help us get to know you better.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Actionstep.
How to prepare for a job interview at RecruitmentRevolution.com
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technical aspects of the role. Brush up on your knowledge of legal tech and SaaS solutions, especially how they apply to law firms. Be ready to discuss how you can leverage this knowledge to solve customer challenges.
✨Master the Art of Communication
As a Pre-Sales Customer Solutions Engineer, your ability to communicate complex ideas clearly is crucial. Practice explaining technical concepts in simple terms. Use examples from your past experiences to demonstrate your communication skills and how they’ve helped customers.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific instances where you’ve tackled customer problems effectively. Think about how you can translate these experiences into actionable insights for potential clients. Highlight your proactive approach and how it can benefit the company.
✨Build Rapport with the Interviewers
Remember, interviews are a two-way street! Engage with your interviewers by asking insightful questions about their challenges and goals. This not only shows your interest but also helps you understand how you can contribute to their success.
