UK Senior Account Manager - Global Legal Tech SaaS. Remote - 19934 in Birmingham
UK Senior Account Manager - Global Legal Tech SaaS. Remote - 19934

UK Senior Account Manager - Global Legal Tech SaaS. Remote - 19934 in Birmingham

Birmingham Full-Time 55000 - 65000 ÂŁ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Drive revenue growth by deepening client relationships and uncovering cross-sell opportunities.
  • Company: Join Actionstep, a fast-growing legal tech SaaS company transforming law firm operations.
  • Benefits: Enjoy flexible working, unlimited leave, competitive salary, and great perks.
  • Why this job: Be at the forefront of legal tech innovation and make a real impact.
  • Qualifications: Experience in SaaS sales, legal industry knowledge, and strong communication skills.
  • Other info: Collaborate with a dynamic team and access fantastic training opportunities.

The predicted salary is between 55000 - 65000 ÂŁ per year.

Are you ready to help shape the future of legal tech? At Actionstep, we’re transforming how law firms work - and we’re looking for a dynamic Senior Account Manager to join our UK team. In this role, you’ll be at the heart of growth: working with our valued clients to unlock cross-sell opportunities, deepen relationships, and deliver real value - ensuring they get the most from Actionstep. You’ll partner across Customer Success, Sales, Marketing, and Product to understand customer needs, propose smart solutions, and drive revenue growth - all while upholding our customer-first mindset. If you’re energetic, entrepreneurial and thrive in fast-paced SaaS environments, this could be the career move that accelerates you - and helps our clients run their firms smarter.

The Role at a Glance:

  • Hybrid - London (Kings Cross)
  • ÂŁ65,000 - ÂŁ75,000 Base
  • ÂŁ170,000 OTE
  • Plus Great Benefits & Perks

Company: Comprehensive legal business management platform for midsize law firms. Pedigree: Fast growing, dynamic SaaS business with a global customer base and team.

Your Background / Skills:

  • SaaS/IT Sales
  • Legal Industry Experience
  • Salesforce CRM Experience
  • Consultative Sales & Account Management
  • Upsell, Cross-sell

Who we are: Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team. The Sales Team plays a crucial role in forging strong customer and partner relationships that drive our business goals. We create a powerful first impression of Actionstep - one that truly reflects our product and value. We clearly communicate how Actionstep empowers law firms to succeed by giving them the time and freedom to focus on what they do best: being lawyers. We continuously sharpen our sales methodology and capabilities to ensure a high-performing, future-ready sales function.

The Senior Account Manager Role: As Senior Account Manager, you’ll drive revenue growth by uncovering cross-sell opportunities within our existing customer base. You’ll deepen relationships with current clients, identify evolving needs, and position the right add-ons or upgrades to maximise value, retention, and satisfaction. Working closely with Account Managers and Customer Success, you’ll analyse usage patterns, surface insights, and proactively recommend solutions. This role bridges service and sales - ensuring clients get the most from Actionstep while informing product and marketing with real customer trends.

About You:

  • Experience in the legal industry, ideally with practice management and accounting software
  • Demonstrated IT/SaaS sales success, consistently meeting or exceeding targets
  • Skilled in assessing customer needs, building trusted multi-level relationships, and driving/closing opportunities
  • Experienced Salesforce CRM user
  • Excellent communicator with strong presentation, verbal and written skills; confident engaging customers and internal teams and able to say “no” when needed
  • Proven relationship builder
  • Strong negotiator
  • Proactive problem solver with strong technical aptitude and the ability to resolve issues resourcefully
  • Strategic thinker who understands business goals, analyses data, identifies opportunities, and develops growth plans
  • High energy, positive attitude, strong work ethic, self-directed, and effective in fast-paced environments
  • Able to work autonomously and as a strong team contributor
  • Effective time manager with ability to juggle multiple work streams

Desirable:

  • Formal sales training/certification (e.g., SPIN, Challenger), and/or a Bachelor’s in Business, Marketing, or related field

What we offer in return:

  • Further develop and grow your sales technique with the support and sponsorship of your sales leadership
  • Flexible working
  • Unlimited leave
  • Competitive salary
  • Pension contributions
  • Private medical, dental and life insurance
  • Socials, lunches and team-building events
  • Outstanding office in Kings Cross, with free barista-made espresso drinks and free beer on tap
  • Relaxed and friendly team who genuinely care about and trust one another
  • Fantastic training and development opportunities

If you’re driven, curious, and excited by the idea of helping customers unlock more value every day, we’d love to hear from you. This is your chance to step into a high-impact role, collaborate with brilliant people, and grow with a fast-scaling SaaS leader. Don’t wait - apply now and help us power the next chapter of legal tech innovation.

UK Senior Account Manager - Global Legal Tech SaaS. Remote - 19934 in Birmingham employer: RecruitmentRevolution.com

At Actionstep, we pride ourselves on being a dynamic and fast-growing SaaS company that is revolutionising the legal tech landscape. Our hybrid work culture fosters collaboration and innovation, while our commitment to employee development ensures that you will have ample opportunities to enhance your skills and advance your career. With great benefits like unlimited leave, competitive salaries, and a vibrant office environment in Kings Cross, we create a supportive atmosphere where you can thrive both personally and professionally.
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Contact Detail:

RecruitmentRevolution.com Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land UK Senior Account Manager - Global Legal Tech SaaS. Remote - 19934 in Birmingham

✨Tip Number 1

Network like a pro! Reach out to your connections in the legal tech space and let them know you're on the lookout for opportunities. You never know who might have a lead or can introduce you to someone at Actionstep.

✨Tip Number 2

Prepare for those interviews by researching Actionstep inside out. Understand their products, values, and recent developments. This will help you tailor your answers and show that you're genuinely interested in helping them grow.

✨Tip Number 3

Practice your pitch! Be ready to discuss how your experience aligns with the Senior Account Manager role. Highlight your successes in SaaS sales and how you've built strong client relationships in the past.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Actionstep team and contributing to our mission.

We think you need these skills to ace UK Senior Account Manager - Global Legal Tech SaaS. Remote - 19934 in Birmingham

SaaS Sales
Legal Industry Experience
Salesforce CRM Experience
Consultative Sales
Account Management
Upselling
Cross-selling
Customer Relationship Management
Strong Communication Skills
Presentation Skills
Negotiation Skills
Problem-Solving Skills
Analytical Skills
Strategic Thinking
Time Management

Some tips for your application 🫡

Show Your Passion for Legal Tech: When writing your application, let your enthusiasm for legal tech shine through! We want to see how you can help shape the future of this industry and why you're excited about joining our team at Actionstep.

Tailor Your Experience: Make sure to highlight your relevant experience in SaaS sales and the legal industry. We’re looking for someone who understands our clients' needs, so connect your past roles to what we do at Actionstep.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Senior Account Manager role.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Actionstep.

How to prepare for a job interview at RecruitmentRevolution.com

✨Know Your Legal Tech

Make sure you brush up on the latest trends in legal tech and how Actionstep fits into that landscape. Understanding the challenges law firms face and how SaaS solutions can help will show your genuine interest and expertise.

✨Showcase Your Consultative Skills

Prepare to discuss specific examples of how you've successfully identified customer needs and proposed solutions in previous roles. Highlighting your consultative sales approach will resonate well with the team at Actionstep.

✨Familiarise Yourself with Salesforce

Since Salesforce CRM experience is a must, make sure you're comfortable discussing how you've used it in past roles. Be ready to share how you’ve leveraged data from Salesforce to drive sales and improve customer relationships.

✨Demonstrate Your Problem-Solving Ability

Think of scenarios where you've had to resolve issues creatively or strategically. Actionstep values proactive problem solvers, so sharing these experiences will help you stand out as a candidate who can think on their feet.

UK Senior Account Manager - Global Legal Tech SaaS. Remote - 19934 in Birmingham
RecruitmentRevolution.com
Location: Birmingham
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  • UK Senior Account Manager - Global Legal Tech SaaS. Remote - 19934 in Birmingham

    Birmingham
    Full-Time
    55000 - 65000 ÂŁ / year (est.)
  • R

    RecruitmentRevolution.com

    50-100
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