At a Glance
- Tasks: Manage invoicing, collections, and customer relationships in a dynamic SaaS environment.
- Company: Join a fast-growing global SaaS leader revolutionising legal practice management.
- Benefits: Enjoy flexible working, unlimited leave, competitive salary, and great perks.
- Other info: Be part of a relaxed, friendly team that values innovation and teamwork.
- Why this job: Make a real impact on financial strength while collaborating with a world-class team.
- Qualifications: Experience in Accounts Receivable, strong Excel skills, and excellent communication.
The predicted salary is between 40000 - 50000 £ per year.
Join a fast-growing global SaaS leader. Are you a detail-oriented finance professional with a knack for customer service and relationship building? Do you thrive in a dynamic, fast-paced environment where collaboration and innovation are at the heart of everything? We may have a market-leading SaaS solution, but what sets us apart is our people. Our team is world class. If you’re an ‘A player’, we’re ready for you!
The Role at a Glance:
- Accounts Receivable Specialist
- UK, Kings Cross, London Training then Remote Working
- £40,000 - £50,000 DOE
- Plus Great Benefits & Perks
Reporting to: Controller
Permanent - Full Time
Company: Comprehensive legal business management platform for midsize law firms.
Pedigree: Fast growing, dynamic SaaS business with a global customer base and team.
Values: Walk in our Customers' Shoes. One Team, Our Community. Step Up & Take IT On. Do it Right. Dare to be Different.
Your Background / Skills:
- Accounts Receivable, Customer Service, Relationship Building, Team Collaboration, Microsoft Excel.
Your Skills:
- Must be able to handle the full AR lifecycle: invoicing, billing, receivables, etc.
- Well-rounded experience - multi-skilled AR specialist (not limited to just invoicing or collections).
- NetSuite experience (or similar ERP system) is important.
- Experience with software subscription billing.
- Must be comfortable managing high volume, low value transactions - a growing need as the business scales.
About Actionstep: At Actionstep, we’re revolutionising legal practice management software. With over 30,000 users and a team of 240+ across the US, UK, Canada, Australia and New Zealand, we’re a dynamic, fast-paced SaaS business supporting law firms worldwide.
The Opportunity: Accounts Receivable Specialist. This role is all about keeping our cash flow healthy and our clients happy. You’ll own the end-to-end accounts receivable process from invoicing to collections, reconciliations, and reporting - playing a critical role in minimising bad debt and maintaining strong customer relationships.
What You’ll Do:
- Manage invoicing, cash collection, and reconciliations across multiple entities
- Proactively follow up on aged debt and overdue accounts
- Handle billing queries, disputes, and credit notes with professionalism
- Maintain accurate customer records and AR reports
- Collaborate closely with Sales, Support and Finance teams
- Support month-end close and continuous improvement initiatives
- Contribute to customer meetings and internal process development
- Help shape finance best practices across our global operations
What You Bring:
- Experience in Accounts Receivable or similar finance role
- Excellent communication and relationship-building skills
- Proactive, detail-oriented, and confident working independently
- Strong Excel skills and ideally familiarity with NetSuite
- A collaborative, customer-focused mindset
- Analytical thinking and problem-solving abilities
- A drive for continuous learning and process improvement
Essential:
- Experience in Accounts Receivable or similar role.
- Excellent customer service skills, with a polite, tactful, and firm manner.
- Confidence, professionalism, and perseverance.
- Strong Microsoft Excel skills.
- Excellent written and verbal communication skills, both face to face and over the phone.
- Confident, approachable, and professional manner.
- Resilience and drive to deliver brilliant service.
- Questioning approach and use of own initiative.
- Excellent attention to detail.
- Ability to manage their own workload, prioritise and work well under pressure.
Desirable:
- Bachelor's degree in Finance, Accounting, Business Administration, or related field.
- Experience in NetSuite.
Personal Skills, Attributes & Behavioural Competencies:
- Ability to work in both team and individual capacities.
- Ability to manage multiple streams of work effectively.
- Ability to manage your daily workload through best practice time management techniques.
- Great communication and interpersonal skills.
- Passionate about teamwork and collaboration.
What we offer in return:
- Further develop and grow your sales technique with the support and sponsorship of your sales leadership
- Flexible working
- Unlimited leave
- Competitive salary
- Pension contributions
- Private medical, dental and life insurance
- Socials, lunches and team-building events
- Outstanding office in Kings Cross, with free barista-made espresso drinks and free beer on tap
- Relaxed and friendly team who genuinely care about and trust one another
- Fantastic training and development opportunities
If you’re ready to bring your full-cycle AR expertise to a high-performing global SaaS team and thrive in an environment that values innovation, ownership, and collaboration we want to hear from you. Join us at Actionstep and play a key role in shaping the financial strength of a company that’s redefining how legal teams work. Apply now and take the next step in a career where your impact truly matters.
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