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For Companies At a Glance
- Tasks: Service fire alarm systems and ensure compliance with safety regulations.
- Company: Leading fire safety company with a commitment to excellence.
- Benefits: Competitive salary, OTE earnings, and opportunities for professional growth.
- Why this job: Make a difference in fire safety while developing your technical skills.
- Qualifications: Experience in servicing equipment and strong customer service skills.
- Other info: Join a supportive team with a focus on career advancement.
The predicted salary is between 32000 - 35000 £ per year.
Servicing only £32 - 35k basic with OTE of 42- 44k
MAIN PURPOSE OF ROLE
To provide first class servicing to our valued client base, on site on commercial premises, service customers' alarm equipment in accordance with company standards and provide solutions on compliance. Educate the customer on fire safety legislation and present solutions where necessary whilst at all times presenting a professional, knowledgeable and courteous image to the customer.
MAIN RESPONSIBILITIES / KEY RESULT AREAS:
- Servicing of equipment on commercial premises to recognised standards
- Consultation on site compliance and recommendation of solutions as required
- Prioritising workload to meet customer requirements with particular regard being given to emergency call outs during working hours only
- Ensuring work allocated is carried out in the most efficient and cost effective manner
- Looking for and identifying commercial opportunities and ensuring that these are developed either by own actions or by passing information on to the Service Manager or Sales Force as appropriate
- Ensuring all paperwork/documentation is completed legibly and returned to required timescales
- Working closely with the Service Manager and attending team meetings with the Service Manager and other Engineers to keep abreast of developments, product changes and any other information important to the role
KEY TASKS AND ACTIVITIES
- Servicing - Service all equipment in accordance with company standards. Organise/plan/prioritise workload in the most efficient and cost effective manner. Give priority to emergency call outs, re-organising workload as appropriate. Liaise with the Service Manager for advice/assistance if the need arises.
- Customer Relations - Treat customers in a professional, courteous manner, being aware at all times that you are representing the image of the company in the field. Using up to date knowledge of company products, services and relevant fire regulations, liaise with customers if additional requirements are identified, recommending the appropriate structure. If unable to personally advise a customer, ensure that the information is passed onto a relevant source (e.g. Manager, Sales Representative etc.) so that it may be dealt with appropriately.
- Administrative - Legibly complete and submit documentation to required timescales. Maintain required van stock levels, carrying out regular checks and requisitioning from stores as necessary. Attend regular team meetings with the Service Manager and other Service Engineers for information sharing, development etc. Maintain daily (unless otherwise directed) contact with the depot for the purposes of receiving emergency call-out information.
Fire Alarm Service Engineer in Oxford employer: Recruitmentor
Contact Detail:
Recruitmentor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire Alarm Service Engineer in Oxford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fire safety industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your knowledge about fire safety legislation and equipment servicing during interviews or networking chats. This will not only impress potential employers but also show that you're genuinely passionate about the field.
✨Tip Number 3
Be proactive! If you see a company you’d love to work for, don’t wait for them to post a job. Reach out directly, express your interest, and ask if they have any upcoming opportunities. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it’s a great way to stay updated on new roles as they come up!
We think you need these skills to ace Fire Alarm Service Engineer in Oxford
Some tips for your application 🫡
Show Your Passion for Fire Safety: When writing your application, let us see your enthusiasm for fire safety and engineering. Share any relevant experiences or training that highlight your commitment to keeping people safe and compliant with regulations.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Fire Alarm Service Engineer role. Use keywords from the job description and demonstrate how your skills align with our needs, especially in servicing and customer relations.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your experience and qualifications are easy to understand. This helps us see your potential quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Recruitmentor
✨Know Your Fire Safety Stuff
Make sure you brush up on fire safety legislation and the specific equipment you'll be servicing. Being able to discuss compliance and solutions confidently will show that you're knowledgeable and ready to educate customers.
✨Demonstrate Your Customer Service Skills
Since you'll be representing the company in the field, practice how you would interact with clients. Think of examples where you've provided excellent service or resolved issues, as this will highlight your professionalism and courtesy.
✨Plan Your Workload
Be prepared to discuss how you prioritise tasks, especially when it comes to emergency call-outs. Share strategies you've used in the past to manage your time effectively and ensure customer needs are met promptly.
✨Show Team Spirit
Collaboration is key in this role, so think about how you work with others. Be ready to talk about your experience in team settings, attending meetings, and sharing information, as this will demonstrate your ability to contribute positively to the team.