At a Glance
- Tasks: Service fire alarm systems and ensure compliance with safety regulations.
- Company: Leading fire safety company with a commitment to excellence.
- Benefits: Competitive salary, OTE earnings, and opportunities for professional growth.
- Other info: Join a supportive team with a focus on career advancement.
- Why this job: Make a difference in fire safety while developing your technical skills.
- Qualifications: Experience in servicing fire alarms and strong customer service skills.
The predicted salary is between 32000 - 35000 € per year.
Servicing only £32 - 35k basic with OTE of 42- 44k
MAIN PURPOSE OF ROLE
To provide first class servicing to our valued client base, on site on commercial premises, service customers' alarm equipment in accordance with company standards and provide solutions on compliance. Educate the customer on fire safety legislation and present solutions where necessary whilst at all times presenting a professional, knowledgeable and courteous image to the customer.
MAIN RESPONSIBILITIES / KEY RESULT AREAS:
- Servicing of equipment on commercial premises to recognised standards
- Consultation on site compliance and recommendation of solutions as required
- Prioritising workload to meet customer requirements with particular regard being given to emergency call outs during working hours only
- Ensuring work allocated is carried out in the most efficient and cost effective manner
- Looking for and identifying commercial opportunities and ensuring that these are developed either by own actions or by passing information on to the Service Manager or Sales Force as appropriate
- Ensuring all paperwork/documentation is completed legibly and returned to required timescales
- Working closely with the Service Manager and attending team meetings with the Service Manager and other Engineers to keep abreast of developments, product changes and any other information important to the role.
KEY TASKS AND ACTIVITIES
- Servicing
- Service all equipment in accordance with company standards.
- Organise/plan/prioritise workload in the most efficient and cost effective manner.
- Give priority to emergency call outs, re-organising workload as appropriate.
- Liaise with the Service Manager for advice/assistance if the need arises.
- Customer Relations
- Treat customers in a professional, courteous manner, being aware at all times that you are representing the image of the company in the field.
- Using up to date knowledge of company products, services and relevant fire regulations, liaise with customers if additional requirements are identified, recommending the appropriate structure.
- If unable to personally advise a customer, ensure that the information is passed onto a relevant source (e.g. Manager, Sales Representative etc.) so that it may be dealt with appropriately.
- Administrative
- Legibly complete and submit documentation to required timescales.
- Maintain required van stock levels, carrying out regular checks and requisitioning from stores as necessary.
- Attend regular team meetings with the Service Manager and other Service Engineers for information sharing, development etc.
- Maintain daily (unless otherwise directed) contact with the depot for the purposes of receiving emergency call-out information.
Fire Alarm Service Engineer in Banbury employer: Recruitmentor
As a Fire Alarm Service Engineer with us, you will join a dynamic team dedicated to providing exceptional service in the Oxford and Swindon region. We pride ourselves on fostering a supportive work culture that prioritises employee growth through ongoing training and development opportunities, ensuring you stay at the forefront of industry standards. With competitive remuneration and a focus on work-life balance, we offer a rewarding environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Fire Alarm Service Engineer in Banbury
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fire safety industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers or clients, make sure to highlight your experience with servicing fire alarm systems. Bring along examples of your work or even testimonials from previous clients to back up your claims.
✨Tip Number 3
Be proactive! If you see a company you’d love to work for, don’t wait for them to post a job. Reach out directly through our website, express your interest, and ask if they have any upcoming opportunities. A little initiative can go a long way!
✨Tip Number 4
Stay updated! Keep yourself informed about the latest fire safety regulations and technologies. This not only boosts your confidence but also shows potential employers that you’re committed to staying at the top of your game. Plus, it gives you great talking points during interviews!
We think you need these skills to ace Fire Alarm Service Engineer in Banbury
Some tips for your application 🫡
Show Your Expertise:When writing your application, make sure to highlight your experience with fire alarm systems and servicing. We want to see how you can bring your skills to our team, so don’t hold back on showcasing your knowledge of compliance and safety regulations!
Tailor Your Application:Make your application stand out by tailoring it to the role. Use keywords from the job description, like 'customer relations' and 'emergency call outs', to show that you understand what we’re looking for. This helps us see how you fit into our company culture.
Be Professional Yet Personable:Remember, you’re representing us in the field! In your written application, strike a balance between professionalism and a friendly tone. We appreciate candidates who can communicate effectively while also being approachable and courteous.
Submit Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Recruitmentor
✨Know Your Fire Safety Stuff
Make sure you brush up on fire safety legislation and the latest compliance standards. Being able to discuss these confidently will show that you're knowledgeable and ready to educate customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled customer interactions in the past. Highlight your ability to maintain a professional image while providing solutions, as this role heavily relies on building strong relationships with clients.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you've had to prioritise tasks or manage emergency situations. Be ready to explain how you approached these challenges and what solutions you implemented, as this will reflect your capability to handle the responsibilities of the role.
✨Get Familiar with the Company
Research the company’s products and services before the interview. Understanding their offerings will help you align your answers with their values and demonstrate your genuine interest in the position.
