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- Tasks: Join our Customer Operations Team and assist customers with their queries.
- Company: Dynamic company focused on customer service excellence.
- Benefits: Gain valuable experience, earn while you learn, and develop essential skills.
- Why this job: Kickstart your career in customer service with hands-on training and support.
- Qualifications: Enthusiasm and a willingness to learn are key!
- Other info: 12-month apprenticeship starting August 2026, with great growth potential.
The predicted salary is between 800 - 1400 £ per month.
RECRUITMENTiQ is working alongside a client to assist in their search for a motivated and enthusiastic individual to join their Customer Operations Team as a Customer Service Apprentice. All potential applicants are encouraged to scroll through and read the complete job description before applying.
The apprenticeship will last for 12 months and starts in August 2026. Your core role will be as a Customer Service Assistant, predominantly based at the client's stations' Gateline. This is the frontline of our customer service.
Modern Apprenticeship Customer Service employer: RECRUITMENTiQ
Contact Detail:
RECRUITMENTiQ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Modern Apprenticeship Customer Service
✨Tip Number 1
Get to know the company! Research their values and mission. When you understand what they stand for, you can tailor your conversations and show them you're a perfect fit for their team.
✨Tip Number 2
Practice your customer service skills! Think about common scenarios you might face in the role and how you'd handle them. This will help you feel more confident during interviews and assessments.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend any open days. Building relationships can give you insider info and make you stand out when it comes to applying.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are keen to join our Customer Operations Team!
We think you need these skills to ace Modern Apprenticeship Customer Service
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, make sure to read through the entire job description. It’ll give you a clear idea of what we’re looking for and help you tailor your application to match our needs.
Show Your Enthusiasm: We love seeing passion in applications! Make sure to express your motivation for joining our Customer Operations Team. Let us know why you’re excited about this apprenticeship and how you can contribute to our team.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and get straight to the point. We appreciate well-structured applications that are easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at RECRUITMENTiQ
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Service Apprentice role. Familiarise yourself with the key responsibilities and skills required, especially those related to customer interaction at the Gateline. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Your Enthusiasm
Employers love candidates who are passionate about the role. During the interview, express your excitement about joining the Customer Operations Team. Share any relevant experiences or examples that highlight your enthusiasm for customer service and working in a team environment.
✨Prepare for Common Questions
Think about common interview questions for customer service roles, such as how you would handle a difficult customer or what excellent customer service means to you. Practising your answers can help you articulate your thoughts clearly and demonstrate your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. You might ask about the training process for apprentices or what a typical day looks like for a Customer Service Assistant. It’s a great way to engage with the interviewer and leave a positive impression.
