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- Tasks: Join our Customer Operations Team and assist customers at the Gateline.
- Company: Dynamic company focused on customer service excellence.
- Benefits: Gain valuable experience, earn while you learn, and develop essential skills.
- Why this job: Kickstart your career in customer service with hands-on training and support.
- Qualifications: Enthusiasm and a passion for helping others are key.
- Other info: 12-month apprenticeship starting August 2026 with great growth potential.
The predicted salary is between 800 - 1400 £ per month.
RECRUITMENTiQ is working alongside a client to assist in their search for a motivated and enthusiastic individual to join their Customer Operations Team as a Customer Service Apprentice. All potential applicants are encouraged to scroll through and read the complete job description before applying.
The apprenticeship will last for 12 months and starts in August 2026. Your core role will be as a Customer Service Assistant, predominantly based at the client's stations' Gateline. This is the frontline of our customer service.
Modern Apprenticeship Customer Service in Inverness employer: RECRUITMENTiQ
Contact Detail:
RECRUITMENTiQ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Modern Apprenticeship Customer Service in Inverness
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about them.
✨Tip Number 2
Practice your interview skills with a friend or family member. We all get nervous, but being prepared will help you feel more confident when it’s your turn to shine!
✨Tip Number 3
Show your enthusiasm! Employers love candidates who are genuinely excited about the role. Make sure to express your passion for customer service during interviews.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows you’re keen and professional, which is exactly what they want in a Customer Service Apprentice.
We think you need these skills to ace Modern Apprenticeship Customer Service in Inverness
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the entire job description. It’ll give you a clear idea of what we’re looking for and help you tailor your application to match our needs.
Show Your Enthusiasm: We love seeing genuine enthusiasm in applications! Make sure to express why you’re excited about the Customer Service Apprentice role and how it fits into your career goals. Let your passion shine through!
Highlight Relevant Experience: Even if you don’t have direct experience in customer service, think about any relevant skills or experiences you can bring to the table. Whether it’s part-time jobs, volunteering, or school projects, we want to see how you can contribute to our team.
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at RECRUITMENTiQ
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Service Apprentice role. Familiarise yourself with the key responsibilities and skills required, especially those related to working at the Gateline. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Enthusiasm
Employers love candidates who are passionate about the role. During the interview, express your excitement about joining the Customer Operations Team. Share why customer service matters to you and how you can contribute positively to the team’s success.
✨Prepare for Common Questions
Think about common interview questions for customer service roles, such as handling difficult customers or working under pressure. Prepare specific examples from your past experiences that demonstrate your problem-solving skills and ability to stay calm in challenging situations.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest and helps you gauge if the company is the right fit for you. Consider asking about the training process for apprentices or what a typical day looks like for a Customer Service Assistant at the Gateline.
