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- Tasks: Manage outstanding debts and provide exceptional customer service in a fast-paced environment.
- Company: Leading debt recovery consultancy with a focus on the construction industry.
- Benefits: Competitive salary, uncapped bonuses, 28 days holiday, and a contributory pension scheme.
- Why this job: Join a dynamic team and make a real impact in debt recovery while enjoying great perks.
- Qualifications: Experience in debt collection and strong customer service skills are essential.
- Other info: Opportunities for internal promotion and professional development in a supportive environment.
The predicted salary is between 30000 - 40000 £ per year.
RECRUITMENTiQ is currently working in partnership with a niche debt recovery consultancy specialising in the construction industry with unrivalled success rates. We provide an industry specific debt collection and dispute resolution service on a no win no fee basis with customers throughout Scotland, England, Ireland and Wales. We provide a full cycle debt recovery solution from pre-legal, litigation to enforcement. Based at our Head Office in Glasgow, the key focus is to manage a portfolio of outstanding debt and work with all account customers.
In order to be successful in this role, you should have experience working in a Collections environment and be comfortable in the Debt Recovery field and working in a fast-paced target driven environment. Your responsibilities will include:
- Communicating at all levels with clients and customers
- Ensuring a high level of service to resolve caseloads
- Collecting payments
- Handling mid-range commercial debt
The following qualities should be demonstrated by successful applicants:
- Previous experience in debt collection in a high-volume environment
- Experience in a consumer DCA background would be advantageous
- Exceptional customer service skills with the ability to build rapport quickly
- Proficient in MS Office packages including Excel and Word
- Effective communication, organisational and prioritisation skills
Benefits include:
- Competitive salary and uncapped bonus scheme
- 28 days holidays
- Contributory Pension Scheme
- Free parking
- Working week Monday-Friday 9-5 (early finish Friday)
We are looking to recruit the best talent the industry has to offer to help us grow even further. You will enjoy benefits such as profit share, loyalty holidays, and a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally. You will be a forward-thinking, proactive individual with a genuine desire to contribute to the future development of our business. If you are keen to secure this role within a unique debt recovery firm, please apply by sending your CV and covering letter.
Locations
Debt Collector in Glasgow, Scotland employer: RECRUITMENTiQ
Contact Detail:
RECRUITMENTiQ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Debt Collector in Glasgow, Scotland
✨Tip Number 1
Network like a pro! Reach out to people in the debt recovery field, especially those who work in construction. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to debt collection. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and skills.
✨Tip Number 3
Showcase your customer service skills during interviews. Be ready to share examples of how you've built rapport with clients and resolved issues in previous roles. This is key in the debt collection game!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Debt Collector in Glasgow, Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Debt Collector role. Highlight your experience in debt collection and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about debt recovery and how your previous experience makes you a perfect fit for us. Keep it concise but impactful!
Show Off Your Customer Service Skills: Since exceptional customer service is key in this role, make sure to include examples of how you've built rapport with clients in the past. We love seeing candidates who can connect with people easily!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at RECRUITMENTiQ
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of debt collection processes, especially in the construction industry. Familiarise yourself with common terms and practices, as well as the specific services offered by the company. This will show that you're genuinely interested and prepared.
✨Showcase Your Experience
Be ready to discuss your previous experience in a collections environment. Prepare specific examples of how you've successfully managed caseloads, resolved disputes, or built rapport with clients. This will help demonstrate your capability to thrive in a fast-paced, target-driven role.
✨Communicate Effectively
Since communication is key in this role, practice articulating your thoughts clearly and confidently. Think about how you can convey complex information simply and effectively. Remember, the interviewers will be looking for your ability to connect with clients and customers.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of the interview. This could be about the company's approach to debt recovery or how they support their team’s development. It shows that you're engaged and serious about the role, plus it gives you valuable insights into the company culture.