At a Glance
- Tasks: Manage outstanding debts and provide exceptional customer service in a fast-paced environment.
- Company: A leading debt recovery consultancy with a focus on the construction industry.
- Benefits: Competitive salary, uncapped bonuses, 28 days holiday, and a contributory pension scheme.
- Other info: Opportunities for professional development and internal promotions in a supportive environment.
- Why this job: Join a dynamic team and make a real impact in debt recovery while enjoying great perks.
- Qualifications: Experience in debt collection and strong customer service skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
RECRUITMENTiQ is currently working in partnership with a niche debt recovery consultancy specialising in the construction industry with unrivalled success rates. We provide an industry specific debt collection and dispute resolution service on a no win no fee basis with customers throughout Scotland, England, Ireland and Wales. We provide a full cycle debt recovery solution from pre-legal, litigation to enforcement. Based at our Head Office in Glasgow, the key focus is to manage a portfolio of outstanding debt and work with all account customers.
In order to be successful in this role, you should have experience working in a Collections environment and be comfortable in the Debt Recovery field, as well as working in a fast-paced target driven environment. Your responsibilities will include:
- Communicating at all levels with clients and customers
- Ensuring a high level of service to resolve caseloads
- Collecting payments
- Handling mid-range commercial debt
The following qualities should be demonstrated by successful applicants:
- Previous experience in debt collection in a high-volume environment
- Experience in a consumer DCA background would be advantageous
- Exceptional customer service skills with the ability to build rapport quickly
- Proficient in MS Office packages including Excel and Word
- Effective communication, organisational and prioritisation skills
Benefits include:
- Competitive salary and uncapped bonus scheme
- 28 days holidays
- Contributory Pension Scheme
- Free parking
- Working week Monday-Friday 9-5 (early finish Friday)
We are looking to recruit the best talent the industry has to offer to help us grow even further. You will enjoy benefits such as profit share, loyalty holidays, and a staff social fund. Our in-house Learning Development Team is dedicated to giving you the skills you need to be your best, and as a company, we are always keen to promote internally. You will be a forward-thinking, proactive individual with a genuine desire to contribute to the future development of our business. If you are keen to secure this role within a unique debt recovery firm, please apply by sending your CV and covering letter.
Debt Collector in Devon employer: RECRUITMENTiQ
Join a dynamic debt recovery consultancy based in Glasgow, where we pride ourselves on our unrivalled success rates and commitment to employee growth. With a competitive salary, uncapped bonus scheme, and a supportive work culture that prioritises internal promotion and professional development, we offer a rewarding environment for motivated individuals looking to make a meaningful impact in the construction industry. Enjoy additional benefits such as profit sharing, loyalty holidays, and a vibrant social fund, all while working in a fast-paced, target-driven atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Debt Collector in Devon
✨Tip Number 1
Network like a pro! Reach out to your connections in the debt recovery field and let them know you're on the hunt for a Debt Collector role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your communication skills. Since this role involves dealing with clients and customers, practice how you'll handle tough conversations and showcase your exceptional customer service skills.
✨Tip Number 3
Showcase your experience! When you get the chance to chat with potential employers, highlight your previous work in high-volume collections environments. Make sure they know you’re comfortable working under pressure and hitting targets.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our unique team.
We think you need these skills to ace Debt Collector in Devon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Debt Collector role. Highlight your experience in debt collection and any relevant skills that match what we're looking for. This shows us you’re serious about the position!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of your past successes in collections and how you can contribute to our unique approach.
Show Off Your Customer Service Skills:Since exceptional customer service is key for us, make sure to highlight your ability to build rapport quickly. Share anecdotes that demonstrate your communication skills and how you've resolved issues in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at RECRUITMENTiQ
✨Know Your Stuff
Before the interview, make sure you understand the debt recovery process, especially in the construction industry. Brush up on your knowledge of collections environments and be ready to discuss your previous experiences in detail.
✨Showcase Your Customer Service Skills
Since exceptional customer service is key for this role, prepare examples of how you've built rapport with clients in the past. Think of specific situations where you resolved issues or collected payments effectively.
✨Be Organised and Prioritise
Demonstrate your organisational skills by discussing how you manage your caseloads. Be ready to explain your approach to prioritising tasks in a fast-paced environment, as this will show you can handle the demands of the job.
✨Familiarise Yourself with MS Office
As proficiency in MS Office, particularly Excel and Word, is important, consider brushing up on these tools. You might be asked about how you use them in your daily work, so be prepared to share your experience.
