At a Glance
- Tasks: Support clients through important life events and manage their welfare matters.
- Company: Compassionate legal firm dedicated to client welfare in Edinburgh.
- Benefits: Competitive salary, flexible working arrangements, and meaningful work.
- Other info: Opportunity for rewarding work with excellent career growth potential.
- Why this job: Make a real difference in the lives of vulnerable clients and their families.
- Qualifications: Experience with elderly or vulnerable adults and strong communication skills.
The predicted salary is between 31500 - 38500 £ per year.
RECRUITMENTi Q is working in partnership with a legal company that supports clients and their families with private client, property and welfare matters.
We are seeking a compassionate and organised Client Welfare Manager to join our team in Edinburgh, providing sensitive, practical support through important life events, care decisions and financial management matters.
The role Working closely with our private client and conveyancing teams, you will manage a varied workload with a high degree of autonomy.
You will build relationships with clients, their families and care professionals, helping clients navigate their options and manage their affairs.
Your responsibilities will include: Meeting clients and families to discuss care options, benefits, residential care and welfare matters.
Providing guidance on the operation and activation of Powers of Attorney.
Supporting clients for whom the firm acts under a Power of Attorney, including visiting them at home, in hospital and in care settings.
Liaising with family members, care providers, social work departments, financial advisers and other agencies.
Assisting with clients' financial affairs, including banking, pensions, investments, utilities and benefits.
Assisting with Financial Guardianship applications, inventories, management plans and annual accounts.
About you: You will have experience working with elderly or vulnerable adults and a sensitive, respectful approach to supporting clients and their families.
A social work background and knowledge of the benefits system as it applies to older people would be helpful.
Previous experience as a Paralegal and knowledge of the current welfare system would be advantageous.
You will also bring: Strong organisational and communication skills.
The ability to work independently and collaboratively.
Confidence dealing with clients, families and care professionals.
Good IT skills.
A driving licence would be advantageous, as the role involves regular client visits.
What we offer; This is an opportunity to undertake rewarding and varied work, making a meaningful contribution to the welfare of vulnerable clients.
The position is primarily office based in Edinburgh, with regular client visits.
We offer a competitive salary reflecting your experience and a working pattern of four or five days per week.
Alternative working arrangements can be discussed.
To apply, please submit your CV and a covering letter outlining your relevant experience.
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Client Welfare Manager employer: RECRUITMENTiQ
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StudySmarter Expert Advice🤫
We think this is how you could land Client Welfare Manager
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at RECRUITMENTiQ.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from RECRUITMENTiQ!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like RECRUITMENTiQ, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at RECRUITMENTiQ or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Client Welfare Manager
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to RECRUITMENTiQ:Before hitting send, make sure to tailor your application specifically to RECRUITMENTiQ! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at RECRUITMENTiQ
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
