At a Glance
- Tasks: Manage outstanding debts and provide top-notch customer service in a fast-paced environment.
- Company: A leading debt recovery consultancy with a focus on the construction industry.
- Benefits: Competitive salary, uncapped bonuses, 28 days holiday, and a contributory pension scheme.
- Other info: Opportunities for internal promotion and professional development in a supportive environment.
- Why this job: Join a dynamic team and make a real impact in debt recovery while enjoying great perks.
- Qualifications: Experience in debt collection and exceptional customer service skills are essential.
The predicted salary is between 30000 - 40000 € per year.
RECRUITMENTiQ is currently working in partnership with a niche debt recovery consultancy specialising in the construction industry with unrivalled success rates. We provide an industry specific debt collection and dispute resolution service on a no win no fee basis with customers throughout Scotland, England, Ireland and Wales. We provide a full cycle debt recovery solution from pre-legal, litigation to enforcement. Based at our Head Office in Glasgow, the key focus is to manage a portfolio of outstanding debt and work with all account customers.
The Role
In order to be successful in this role, you should have experience working in a Collections environment and be comfortable in the Debt Recovery field and working in a fast-paced target driven environment. Your responsibilities will include communicating at all levels with clients and customers, and ensuring a high level of service to resolve caseloads, collect payments, and handle mid-range commercial debt.
The following qualities should be demonstrated by successful applicants:
- Previous experience in debt collection in a high-volume environment
- Candidates with experience in a consumer DCA background would be advantageous.
- Exceptional customer service skills with the ability to build rapport quickly
- Proficient in MS Office packages including Excel and Word
- Effective communication, organisational and prioritisation skills
Benefits
- Competitive salary and uncapped bonus scheme
- 28 days holidays
- Contributory Pension Scheme
- Free parking
- Working week Monday-Friday 9-5 (early finish Friday)
We are looking to recruit the best talent the industry has to offer to help us grow even further. You will enjoy loads of benefits such as profit share, loyalty holidays, and a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally. You will be a forward-thinking, proactive individual with a genuine desire to contribute to the future development of our business. If you are keen to secure this role within a unique debt recovery firm please apply by sending your CV and covering letter.
Debt Collector in Central employer: RECRUITMENTiQ
Join a dynamic debt recovery consultancy based in Glasgow, where your contributions directly impact our success in the construction industry. We offer a competitive salary, uncapped bonuses, and a supportive work culture that prioritises employee growth through dedicated training and internal promotions. With benefits like profit sharing, loyalty holidays, and a vibrant social fund, we ensure our team thrives both professionally and personally.
StudySmarter Expert Advice🤫
We think this is how you could land Debt Collector in Central
✨Tip Number 1
Network like a pro! Reach out to your connections in the debt recovery field and let them know you're on the hunt for a Debt Collector role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your communication skills. Since you'll be dealing with clients and customers, practice how to build rapport quickly and handle tough conversations with ease.
✨Tip Number 3
Showcase your experience! When you get the chance to chat with potential employers, highlight your previous roles in high-volume collections environments. They want to see that you can thrive under pressure.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Debt Collector in Central
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in debt collection, especially in high-volume environments. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Debt Collector role. Share specific examples of how you've successfully managed debt recovery and built rapport with clients.
Show Off Your Customer Service Skills:Since exceptional customer service is key for us, make sure to highlight any relevant experiences where you’ve gone above and beyond to help clients. We love candidates who can build strong relationships quickly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at RECRUITMENTiQ
✨Know Your Debt Collection Basics
Before the interview, brush up on your knowledge of debt collection processes, especially in a high-volume environment. Familiarise yourself with terms and practices specific to the construction industry, as this will show your potential employer that you understand their niche.
✨Showcase Your Customer Service Skills
Prepare examples of how you've built rapport with clients in previous roles. Highlight situations where your exceptional customer service skills helped resolve issues or collect payments effectively. This is crucial for a role that requires strong communication at all levels.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your caseload and prioritise tasks in a fast-paced environment. You might want to share specific tools or methods you use to stay organised, especially if you're proficient in MS Office packages like Excel and Word.
✨Express Your Motivation and Future Goals
Let them know why you're excited about this role and how it aligns with your career aspirations. Mention your desire to contribute to the company's growth and your enthusiasm for learning and development opportunities they offer.
