Administrative Manager and Senior Caseworker in Chippenham

RECRUITMENTiQ is working in partnership with an organisation who are currently seeking a highly organised, proactive, and compassionate individual to lead the constituency office as an Administrative Manager and Senior Caseworker.

This senior role will support constituents with complex casework while also ensuring the smooth administrative and operational running of both the parliamentary and constituency offices.

We need someone with strong communication skills underpinned by empathy and a willingness to deliver for local people. A good understanding of the Microsoft package, confidence in using databases and systems, and an awareness of data protection legislation are essential.

Job description

Office and Administrative Management

• Manage incoming communication channels, ensuring all queries are handled in a timely manner.
• Provide administrative management for the MPs expenses, budgets, and financial processes this is managed via IPSA database.
• Oversee diary management, constituency logistics, and scheduling.
• Ensure efficient data and file management and full compliance with data protection legislation.
• Produce minutes, correspondence, and briefings as required.