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For Companies At a Glance
- Tasks: Analyse business needs and drive tech-focused change initiatives for a leading charity.
- Company: Globally recognised charity with a mission-driven culture.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Why this job: Make a real difference by supporting impactful technology changes in a meaningful organisation.
- Qualifications: Experience as an IT Business Analyst and strong communication skills required.
- Other info: Join a dynamic team in Central London with excellent career development prospects.
The predicted salary is between 43000 - 57000 £ per year.
Location: Hybrid working (1-2 days in the office based in Central London)
Contract: Permanent, Full Time
Hours: Full time, 5 days per week, 34.5 Hours: 9:00am - 5:00pm
Salary: £50,084 per annum
The Role of IT Business Analyst
Our client, a globally recognised charity headquartered in the UK, is seeking an experienced IT Business Analyst to join their IT team on a permanent, full-time basis starting in early February 2026. This role will play a key part in supporting the delivery of major organisational change initiatives with a technology focus.
Key Responsibilities
- Identify and analyse business and technical requirements to support change initiatives. Produce clear documentation to align key stakeholders.
- Use suitable process-mapping techniques to support analysis of requirements and present current and future states.
- Contribute to the design and delivery of technology-driven change by ensuring requirements are effectively reflected in technical solutions. This includes conducting market research and feasibility assessments, preparing options analysis, and liaising with external vendors and consultants to support successful implementation.
- Contribute to the formulation of suitable test approaches and test techniques to assure the effective delivery of requirements.
- Forecasting and tracking the benefits of technology-driven change, ensuring they are measured at the right time and communicated clearly. This includes engaging stakeholders throughout the delivery lifecycle, supporting senior leadership in post-implementation benefit reviews, and producing insightful reports on both projected and realised outcomes.
- Monitor and report on progress across all pipeline initiatives.
About you
This position is ideal for candidates with previous experience in an IT Business Analyst role, who can commit to attending site 1-2 days a week in Central London. Candidates should also have the following demonstrable experience:
- Conducting analysis and management of requirements for business technology change initiatives across a common range of business functions (e.g. CRM / Finance / HR / Website) using specialist techniques (e.g. user stories, use case diagrams, data flows).
- Participating in technology change initiatives for CRM systems, including CRM replacements.
- Expertise in process mapping techniques, e.g. BPMN / UML / SIPOC.
- Experience in management of the benefits lifecycle and accompanying techniques.
- Effective communication skills, including the ability to produce reports and provide presentations.
- Knowledge of testing approaches & techniques.
- Effective stakeholder management skills, including the ability to explain complex matters clearly, ensuring alignment and satisfaction at all levels.
- Working in accordance with waterfall and agile project management methodologies and the software development lifecycle.
IT Business Analyst in London employer: Recruitment
Contact Detail:
Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Business Analyst in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and join relevant online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Tailor your responses to highlight how your skills as an IT Business Analyst can specifically benefit their initiatives. Show them you’re not just another candidate!
✨Tip Number 3
Practice your presentation skills! As an IT Business Analyst, you'll need to communicate complex ideas clearly. Run through potential scenarios with friends or family to build confidence and get feedback.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace IT Business Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Business Analyst role. Highlight your experience with business technology change initiatives and any relevant skills like process mapping or stakeholder management. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Be sure to mention your experience with CRM systems and any successful projects you've led.
Showcase Your Communication Skills: As an IT Business Analyst, effective communication is key. In your application, demonstrate your ability to produce clear documentation and reports. We love candidates who can explain complex ideas simply, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing talent out there. We can’t wait to hear from you!
How to prepare for a job interview at Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on the latest trends and tools in IT business analysis. Familiarise yourself with process mapping techniques like BPMN and UML, as well as CRM systems. Being able to discuss these confidently will show that you're not just a candidate, but a knowledgeable partner for their tech-driven change.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've effectively managed stakeholders in past projects. Think about times when you had to explain complex technical matters clearly. This role requires strong communication skills, so demonstrating your ability to align and satisfy various stakeholders will be key.
✨Be Ready to Discuss Change Initiatives
Since this role focuses on supporting major organisational change, come prepared with specific examples of how you've contributed to similar initiatives. Highlight your experience in conducting market research, feasibility assessments, and how you’ve tracked benefits post-implementation.
✨Practice Your Reporting Skills
As an IT Business Analyst, you'll need to produce insightful reports. Prepare to discuss how you've created reports in the past, what metrics you tracked, and how you communicated outcomes to senior leadership. This will demonstrate your analytical skills and your ability to convey important information effectively.
