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For Companies At a Glance
- Tasks: Analyse business needs and drive tech-focused change initiatives for a leading charity.
- Company: Globally recognised charity with a mission-driven culture.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Why this job: Make a real difference while working on impactful technology projects.
- Qualifications: Experience as an IT Business Analyst and strong communication skills.
- Other info: Join a dynamic team in Central London with excellent career advancement potential.
The predicted salary is between 43000 - 57000 £ per year.
Location: Hybrid working (1-2 days in the office based in Central London)
Contract: Permanent, Full Time
Hours: Full time, 5 days per week, 34.5 Hours: 9:00am - 5:00pm
Salary: £50,084 per annum
The Role of IT Business Analyst
Our client, a globally recognised charity headquartered in the UK, is seeking an experienced IT Business Analyst to join their IT team on a permanent, full-time basis starting in early February 2026. This role will play a key part in supporting the delivery of major organisational change initiatives with a technology focus.
Key Responsibilities
- Identify and analyse business and technical requirements to support change initiatives.
- Produce clear documentation to align key stakeholders.
- Use suitable process-mapping techniques to support analysis of requirements and present current and future states.
- Contribute to the design and delivery of technology-driven change by ensuring requirements are effectively reflected in technical solutions. This includes conducting market research and feasibility assessments, preparing options analysis, and liaising with external vendors and consultants to support successful implementation.
- Contribute to the formulation of suitable test approaches and test techniques to assure the effective delivery of requirements.
- Forecasting and tracking the benefits of technology-driven change, ensuring they are measured at the right time and communicated clearly. This includes engaging stakeholders throughout the delivery lifecycle, supporting senior leadership in post-implementation benefit reviews, and producing insightful reports on both projected and realised outcomes.
- Monitor and report on progress across all pipeline initiatives.
About you
This position is ideal for candidates with previous experience in an IT Business Analyst role, who can commit to attending site 1-2 days a week in Central London. Candidates should also have the following demonstrable experience:
- Conducting analysis and management of requirements for business technology change initiatives across a common range of business functions (e.g. CRM / Finance / HR / Website) using specialist techniques (e.g. user stories, use case diagrams, data flows).
- Participating in technology change initiatives for CRM systems, including CRM replacements.
- Expertise in process mapping techniques, e.g. BPMN / UML / SIPOC.
- Experience in management of the benefits lifecycle and accompanying techniques.
- Effective communication skills, including the ability to produce reports and provide presentations.
- Knowledge of testing approaches & techniques.
- Effective stakeholder management skills, including the ability to explain complex matters clearly, ensuring alignment and satisfaction at all levels.
- Working in accordance with waterfall and agile project management methodologies and the software development lifecycle.
IT Business Analyst employer: Recruitment
Contact Detail:
Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Business Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and join relevant online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to IT Business Analysis. Use role-play with friends or family to get comfortable explaining your experience and how it aligns with the job requirements.
✨Tip Number 3
Showcase your skills through a portfolio! Create a collection of your best work, including process maps, reports, and any successful projects you've contributed to. This will give potential employers a tangible sense of what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace IT Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Business Analyst role. Highlight your experience with business technology change initiatives and any relevant skills like process mapping or stakeholder management. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Be sure to mention your experience with CRM systems and technology-driven change.
Showcase Your Communication Skills: As an IT Business Analyst, effective communication is key. In your application, demonstrate your ability to produce clear documentation and reports. We love candidates who can explain complex matters simply and effectively!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of CRM systems and the specific technologies mentioned in the job description. Be ready to discuss how you've used process mapping techniques like BPMN or UML in past projects, as this will show your technical expertise.
✨Prepare for Stakeholder Scenarios
Think about examples where you've effectively managed stakeholders and communicated complex information clearly. Prepare to share these stories during the interview, as they’ll demonstrate your ability to align with various levels of the organisation.
✨Showcase Your Analytical Skills
Be prepared to discuss how you've identified and analysed business and technical requirements in previous roles. Bring examples of documentation you've produced that aligns stakeholders and supports change initiatives, as this is a key part of the role.
✨Understand the Benefits Lifecycle
Familiarise yourself with the benefits lifecycle and be ready to talk about how you've tracked and reported on the success of technology-driven changes. Highlight any experience you have with post-implementation reviews and how you’ve communicated outcomes to senior leadership.
