The HR Generalist supports the full range of human resources functions, including recruitment, onboarding, employee relations, benefits administration, HR compliance, and performance management. This role acts as a trusted point of contact for employees and managers on HR policies and processes, and works closely with the HR Manager to implement programs that support a positive, compliant, and productive workplace.
Job requirements
- Manage full-cycle recruitment: job postings, screening, interview coordination, and offer preparation
- Lead new-hire onboarding, including induction, paperwork, and various system setup.
- Serve as a first point of contact for employee relations issues; escalates to HR Manager and document if needed
- Administer employee benefits programs, including enrolment, changes, and vendor management
- Maintain HRIS records and ensure data accuracy across employee lifecycle events
- Support performance management processes, including review cycles and OKR Settings
- Ensure compliance with UK Employment Law and internal policies
- Draft and update HR policies, procedures, and employee handbook content
- Coordinate training and development programs and track completion
- Prepare HR metrics and reports (turnover, headcount, time-to-fill, etc.)
- Assist with compensation administration (Audits) and salary benchmarking as needed
- Support investigations and conflict resolution in partnership with HR leadership
- Provide assistance on all HR projects and initiatives. (I.e. ERA
- Assist the HR Manager with annual Audits
- Support with the Recognition Initiatives
- Should be flexible and turn their hand to provide cover in the office for the Office Manager during annual leave/emergencies.
- Candidate should be comfortable with Hybrid working (3 days) in the office and in commutable distance to our offices in Euston.
Qualifications
- Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience)
- Progressive HR experience, ideally including time in an HR Assistant/Coordinator role
- Working knowledge of UK employment law
- Proficiency with HRIS platforms (e.g., Workday, BambooHR, ADP) and MS Office/Google Workspace
Core Competencies
- Discretion and sound judgment with confidential information
- Strong verbal and written communication
- Organization and ability to manage multiple priorities independently
- Problem-solving and conflict-resolution skills
- Attention to detail and data accuracy
- Ability to build trust with employees at all levels
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HR Generalist employer: Recruitment
As the Head of Service Delivery, you will join a dynamic and innovative team dedicated to delivering exceptional IT services across multiple regions. Our company fosters a collaborative work culture that prioritises employee growth through continuous training and development opportunities, ensuring you can thrive in your role. Located in a vibrant area, we offer a supportive environment where your contributions are valued, and you can make a meaningful impact on customer satisfaction and service excellence.