Client Development Executive
We're looking for an ambitious, proactive Client Engagement Coordinator to join our team and play a key role in driving revenue growth through existing client relationships .
This is a commercially focused role combining account development, consultative sales and client engagement . You'll build strong relationships with clients, understand their business needs and proactively identify opportunities to upsell, cross-sell and introduce additional products and services.
Key Responsibilities
- Proactively engage with existing clients to identify and generate sales opportunities
- Build relationships with key client contacts and decision-makers
- Lead client review and discovery call to uncover needs, challenges and future requirements
- Identify and qualify upsell, cross-sell and account expansion opportunities
- Use client activity and data to identify potential commercial opportunities
- Conduct proactive outreach through calls, emails and targeted engagement activity
- Develop qualified opportunities and work with the wider sales team to progress them through the pipeline
- Support renewal activity and identify opportunities to increase account value
- Maintain accurate CRM records, pipeline information and sales activity
- Work collaboratively with Sales, New Business and Client Engagement teams to maximise revenue opportunities
- Deliver excellent client service while maintaining a strong commercial and sales focus
What We're Looking For
- Experience in sales, business development, account management or another commercially focused client-facing role
- Confident communicator with strong questioning, listening and relationship-building skills
- Commercially driven and motivated by generating opportunities and achieving results
- Comfortable with proactive and outbound client engagement
- Able to identify client needs and position appropriate solutions
- Strong organisation, time management and analytical skills
- Good IT skills, including Microsoft Office, Excel and PowerPoint
- Experience with CRM systems is advantageous
- Self-motivated, proactive and able to work independently
Desirable
- B2B sales or business development experience
- Experience with upselling or cross-selling
- Experience working to sales targets or KPIs
- Knowledge of HubSpot
- Understanding of risk management
The Package
- £28,000 - £30,000 per annum , depending on experience
- Fully remote
- Monday to Friday, no weekends
If you're commercially minded, enjoy building relationships and are motivated by finding opportunities and generating revenue, we'd love to hear from you.
Internal Ref: SL
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