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- Tasks: Manage road freight operations and build relationships with clients.
- Company: Join a global leader in freight forwarding based in Cwmbran.
- Benefits: Competitive salary, permanent position, and opportunities for growth.
- Why this job: Be part of a dynamic team and make an impact in logistics.
- Qualifications: Experience in freight forwarding and excellent customer service skills required.
- Other info: Work hours are 09:00 to 17:30, with a focus on efficiency.
The predicted salary is between 30000 - 35000 £ per year.
ROAD FREIGHT FORWARDING CLERK CWMBRAN PERMANENT 09.00 – 17.30 SALARY £30000 – £35000 NEG DEP ON EXPERIENCE Our client is a Global Freight Forwarding company. They now have an opportunity for a European Road Freight Coordinator to join their road freight transport desk joining the team at their Cwmbran office, South Wales. The role will involve handling quotes/suppliers and operations, handling the day-to-day movements of the road freight client base ensuring that procedures are followed and trade is developed through relationship building. Key Responsibilities include: * Responding to customer quotations and enquiries quickly and efficiently * Maintain and update suppliers contact list to ensure efficiency across the department * Provide an exceptional level of service to all customers as required * Invoice and cost shipment files in a timely and accurate manner * Maintain and monitor service expectations of existing and key accounts * Follow the company operational procedures * Management of business from inception to completion * Select appropriate carrier / service providers to maximise profits and deliver service * Manage own time to best efficiency for the business * Carry out any other duties deemed necessary by the company * Seek, develop and secure new opportunities from existing business * Achieve profit growth through effective commercial management of new and existing accounts Experience required * Freight road freight/courier experience * Experience in moving goods to and from the EU * Quotations experience * Driven and ambitious * Organised with excellent customer service skills By applying you\’re giving consent for Recruitment Solutions Workforce Ltd, to contact you regarding this job and other vacancies we\’re recruiting for. Recruitment Solutions Workforce Limited offers the services of an employment agency for permanent roles and an employment business for temporary roles
Road Freight Forwarding Clerk employer: Recruitment Solutions Workforce Ltd
Contact Detail:
Recruitment Solutions Workforce Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Road Freight Forwarding Clerk
✨Tip Number 1
Familiarise yourself with the key responsibilities of the role. Understanding the day-to-day tasks, such as handling quotes and managing supplier relationships, will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Network within the freight forwarding industry. Attend relevant events or join online forums to connect with professionals who can provide insights or even refer you to opportunities at companies like ours.
✨Tip Number 3
Brush up on your customer service skills. Since providing exceptional service is crucial in this role, consider examples from your past experiences where you successfully managed client relationships or resolved issues.
✨Tip Number 4
Research the latest trends in road freight and logistics, especially regarding EU regulations. Being knowledgeable about current industry standards will set you apart and show your commitment to staying informed.
We think you need these skills to ace Road Freight Forwarding Clerk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in freight forwarding and customer service. Emphasise any specific roles where you've handled quotes or managed logistics, as these are key responsibilities for the position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the freight industry and your ability to build relationships with clients. Mention specific examples of how you've successfully managed operations or improved service levels in previous roles.
Highlight Relevant Skills: In your application, clearly outline your organisational skills and experience with EU logistics. Mention any software or tools you are familiar with that are relevant to freight forwarding, as this can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the freight forwarding industry.
How to prepare for a job interview at Recruitment Solutions Workforce Ltd
✨Know Your Freight Basics
Make sure you brush up on your knowledge of road freight forwarding. Understand the key terms, processes, and regulations involved in moving goods across Europe. This will show your potential employer that you're serious about the role and have a solid foundation to build upon.
✨Demonstrate Customer Service Skills
Since the role involves providing exceptional service to customers, be prepared to discuss your previous experiences in customer service. Share specific examples of how you've handled inquiries or resolved issues efficiently, as this will highlight your ability to maintain strong client relationships.
✨Showcase Organisational Skills
The job requires excellent organisational skills, so come prepared with examples of how you've managed multiple tasks or projects simultaneously. Discuss any tools or methods you use to stay organised, as this will demonstrate your ability to manage your time effectively.
✨Prepare for Quotation Scenarios
Since you'll be handling quotes and pricing, be ready to discuss your experience with quotations. You might even be asked to provide a mock quote during the interview, so practice calculating costs and presenting them clearly to ensure you're ready for this challenge.
