At a Glance
- Tasks: Be the friendly face of our agency, helping customers with inquiries and orders.
- Company: Join a dynamic UK-based recruitment agency in Bridgend.
- Benefits: Enjoy a full-time role with a supportive team and regular hours.
- Why this job: Make a real difference by providing exceptional customer service every day.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Great opportunity for career growth in a vibrant work environment.
The predicted salary is between 30000 - 42000 £ per year.
A UK-based recruitment agency is seeking a dedicated Customer Service Representative to join their team in Bridgend. This role is pivotal as you will be the first point of contact for customers, providing exceptional service and support. The ideal candidate will have excellent communication skills and a strong commitment to customer satisfaction.
Key responsibilities include:
- Handling inquiries
- Assisting with orders
- Resolving issues professionally
Full-time hours are Monday to Friday, 8 am to 4:30 pm.
Customer Support & Admin Specialist in Bridgend employer: Recruitment Solutions Wales
Contact Detail:
Recruitment Solutions Wales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support & Admin Specialist in Bridgend
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and mission can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common customer service scenarios. Think about how you would handle difficult customers or tricky inquiries, as this will help you feel more confident during the interview.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows that you’re engaged and eager to learn more about the role and the company culture.
✨Tip Number 4
Apply through our website for a smoother process. We want to make it easy for you to showcase your skills and get noticed by the right people!
We think you need these skills to ace Customer Support & Admin Specialist in Bridgend
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to customise your application for the Customer Support & Admin Specialist role. Highlight your relevant experience and skills that align with the job description. We love seeing how you fit into our team!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you the best fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Recruitment Solutions Wales
✨Know the Company Inside Out
Before your interview, take some time to research the recruitment agency. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Support & Admin Specialist, excellent communication is key. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. Practising clear and concise responses will help you shine during the interview.
✨Demonstrate Your Problem-Solving Abilities
Think of specific situations where you faced challenges in customer service and how you overcame them. Be ready to discuss these scenarios, as they will highlight your ability to handle inquiries and resolve issues professionally, which is crucial for this role.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This shows that you’re not just interested in the job, but also in how you can contribute to the team.