At a Glance
- Tasks: Provide IT support and troubleshoot issues for clients, both remotely and on-site.
- Company: Established IT Support company in London with a dynamic team.
- Benefits: Competitive salary, hybrid working, 23 days holiday, and ongoing training.
- Other info: Enjoy a flexible work environment with opportunities for professional growth.
- Why this job: Gain diverse experience in IT support while making a real difference for clients.
- Qualifications: Experience in IT support, strong problem-solving skills, and knowledge of networking.
The predicted salary is between 29700 - 36300 £ per year.
IT Support & Deployment Engineer - LDN
Are you… a motivated individual with previous experience in an IT support role?
Will you… work confidently dealing directly with clients and end users?
Do you… have a good attention to detail and accurate record keeping?
If so… read on!
The Role
Our client is a very well-established IT Support company based in London.
They are looking for an experienced IT Support engineer to join their team, to help support clients, work as part of the technical team and solo.
This is a hybrid role, dealing directly with clients by telephone and email.
You will take ownership of support requests, troubleshooting and keeping clients informed of progress.
About you
- Previous experience within an IT support role, network or on-site engineering role.
- A working knowledge of Microsoft Office, a practical understanding of TCP/IP networking.
- Strong problem-solving skills.
- A professional and organized approach.
- Good attention to detail.
- The ability to work independently as well as part of a team.
What's In It For You?
- An industrial leading salary, relative to experience.
- 9am - 5:30pm working hours (Monday to Friday)
- Hybrid working (occasional site visits and office work)
- 23 days holiday
- Ongoing technical training.
You will ideally be based within 45 minutes of their Head Office in London. A driving license and your own car is ideal, but not essential.
This is a wonderful opportunity for an IT professional who wants more variety, rather than a traditional helpdesk role - combining multiple aspects of support.
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IT Support & Deployment Engineer employer: Recruitment Solutions South East Ltd
Recruitment Solutions South East Ltd offers an exceptional work environment in Tunbridge Wells, where you can thrive as a Trainee Recruitment Consultant. With a strong focus on personalised training and an uncapped bonus scheme, employees are empowered to develop their skills and advance their careers in a supportive and dynamic team culture. The company values growth and provides ample opportunities for professional development, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Recruitment Solutions South East Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Support & Deployment Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Recruitment Solutions South East Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Recruitment Solutions South East Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Recruitment Solutions South East Ltd!
✨Direct Apply to Recruitment Solutions South East Ltd
Let's not forget to apply directly through the Recruitment Solutions South East Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support & Deployment Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Recruitment Solutions South East Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Recruitment Solutions South East Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Recruitment Solutions South East Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
