At a Glance
- Tasks: Be the vital link between customers and teams, ensuring smooth order processes.
- Company: Join a dynamic team in a thriving commercial operations environment.
- Benefits: Enjoy a competitive salary, 33 days holiday, and ongoing training.
- Other info: Fast-paced role with opportunities for personal and professional growth.
- Why this job: Make a real difference by delivering exceptional customer service every day.
- Qualifications: 1-year experience in customer service or sales support is a must.
We are looking for a proactive and customer-focused Sales Administrator to join a Commercial Operations team. This is an exciting opportunity to become the key link between customers and internal departments, ensuring excellent service while supporting the end-to-end order process. You will be responsible for managing customer orders, maintaining strong customer relationships, and working closely with production, sales, and other internal teams to ensure customer expectations are met. This is a varied role suited to someone who enjoys problem-solving, working in a fast-paced environment, and delivering exceptional customer service.
What’s on offer:
- Annual Salary of circa £27,000 – £28,500
- 33 days holiday including Bank Holidays
- Mon – Fri: 37.5 hours a week
- Pension Scheme
- Full training / ongoing development
Key Responsibilities for the role of the Sales Administrator:
- Process customer orders accurately and in timely manner using an ERP system
- Manage order amendments, cancellations and re-bookings
- Coordinate delivery schedules and communicate any changes or delays to customers
- Respond to customer enquiries via telephone and email while handling customer complaints and resolve issues efficiently
- Maintain customer and product master data including processing customer price changes and maintain price lists
- Generate quotes and raise credit notes where required
- Liaise with internal departments including Sales and Production to ensure seamless order fulfilment
Skills and Requirements:
- At least 1-year previous experience in office-based Customer Service, Sales Support or Order Processing
- Experience within a manufacturing or industrial environment is desirable
- Excellent communication skills, both written and verbal
- Experience using ERP systems or similar systems
- The ability to work independently while also being an effective team player
- Strong problem-solving and analytical skills
Sales Administrator in Todmorden employer: Recruitment Solutions (NW) Ltd
Join a dynamic and supportive team at a growing UK-based manufacturing business, where your role as an Installation Technician will not only involve hands-on work but also provide opportunities for personal and professional growth. With full training provided, competitive pay, and benefits such as a company pension and travel expenses, you'll thrive in a culture that values reliability, teamwork, and a commitment to excellence. Experience the satisfaction of making a difference in various environments while enjoying the flexibility and camaraderie of a dedicated workforce.
Contact Details:
Recruitment Solutions (NW) Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Todmorden
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Administrator at Recruitment Solutions (NW) Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Recruitment Solutions (NW) Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Administrator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Administrator in Todmorden
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Recruitment Solutions (NW) Ltd:When writing your cover letter, make sure to tailor your message specifically for Recruitment Solutions (NW) Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Recruitment Solutions (NW) Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Recruitment Solutions (NW) Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Recruitment Solutions (NW) Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Recruitment Solutions (NW) Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
