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- Tasks: Manage the full order process and ensure top-notch customer service.
- Company: Join a dynamic team in a fast-paced environment.
- Benefits: Up to £28,000 salary, casual dress, and 20 days holiday plus bank holidays.
- Other info: Enjoy company events and a supportive team atmosphere.
- Why this job: Be at the heart of operations and make a real difference every day.
- Qualifications: Experience in administration or customer service with strong organisational skills.
We are recruiting for a Sales Administrator to join our clients’ busy and fast paced team where no two days are the same. The Sales Administrator role is central to the day to day running of the operation, supporting the sales function and keeping orders moving smoothly from point of sale through to delivery. As Sales Administrator you will be responsible for ensuring orders are processed efficiently and customers receive first class service at every stage. The Sales Administrator will work closely with the warehouse and transport teams to ensure deliveries run to plan.
Benefits:
- Salary Up To £28,000 (DOE)
- Casual Dress
- Company Pension
- Free Onsite Parking
- 20 Days Holiday Plus Bank Holidays
- Birthday Off
- Monday – Friday
- Company Events
The Role:
- Managing the full order process from initial enquiry through to delivery and completion
- Processing high volumes of customer orders accurately on the internal system
- Preparing and issuing quotations in line with pricing and stock availability
- Raising invoices and delivery notes and ensuring all documentation is correct
- Liaising daily with carriers to arrange deliveries and resolve any transport queries
- Coordinating with the warehouse to confirm stock availability and dispatch times
- Handling incoming calls and responding to customer enquiries promptly
- Monitoring outstanding orders and proactively updating customers on progress
- Resolving any order discrepancies, delivery issues or queries in a professional manner
- Maintaining and updating customer accounts, ensuring all records are accurate
- Supporting the wider sales team with reports, administration and general office duties
- Carrying out accurate data entry and system updates using Sage 200 and MS Office
About You:
- Previous experience in administration, sales support or customer service
- Be highly organised with strong attention to detail
- Have excellent communication skills and a confident telephone manner
- Be comfortable working in a fast paced environment
- Be competent with Microsoft Office including Word, Excel and Outlook
- Have experience of Sage 200 (desirable)
Sales Administration employer: Recruitment Solutions (NW) Ltd
Contact Detail:
Recruitment Solutions (NW) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administration
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to sales administration. Think about your past experiences and how they relate to the role, so you can share relevant examples with confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Administration
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Administrator role. Highlight your experience in administration and customer service, and don’t forget to mention any relevant skills like using Sage 200 or Microsoft Office.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the team. Mention your organisational skills and how you thrive in fast-paced environments – we love that!
Show Off Your Communication Skills: Since the role involves liaising with customers and teams, make sure to showcase your excellent communication skills in your application. A confident tone can go a long way in making a great first impression!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Recruitment Solutions (NW) Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Administrator role. Familiarise yourself with the key responsibilities like managing orders, liaising with carriers, and handling customer queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
As a Sales Administrator, being organised is crucial. Prepare examples from your past experiences where you've successfully managed multiple tasks or resolved issues efficiently. This will highlight your ability to thrive in a fast-paced environment, which is exactly what the company is looking for.
✨Brush Up on Your Tech Skills
Since the role involves using Sage 200 and Microsoft Office, it’s a good idea to refresh your skills in these areas. If you have experience with them, be ready to discuss how you've used these tools to improve efficiency or accuracy in your previous roles.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, or specific challenges the Sales Administrator faces. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.