Quality Manager

If you’re looking for a hands-on, challenging and rewarding Quality Manager role where you can make a real difference, this could be the opportunity for you. You’ll take ownership of the Quality function, driving standards, resolving quality issues and leading continuous improvement across the business. Quality Manager – Responsibilities: * Take ownership of the company's Quality Management System (QMS) and ensure ongoing compliance with ISO 9001 and customer requirements. * Lead the Quality function, developing a strong quality culture across the business. * Manage non-conformances, customer complaints and corrective actions, ensuring effective root-cause analysis and sustainable solutions. * Lead internal, customer and certification audits. * Monitor and improve key quality measures including scrap, rework, defects, customer complaints and Right First Time. * Work closely with Operations and Engineering to identify and reduce recurring quality issues. * Manage supplier quality, including supplier non-conformances and corrective actions. * Drive continuous improvement initiatives to reduce waste, defects and cost of poor quality. * Support new product and process introduction, including FMEA, Control Plans, APQP and PPAP where applicable. * Ensure inspection, testing, calibration and quality-control processes are effectively managed. * Provide quality performance reporting and recommendations to senior management. * Lead, develop and coach the Quality team. * Have the authority to quarantine or stop production where significant quality risks are identified. Quality Manager – Person Specification: * Proven experience in a Quality Manager or senior Quality role within a manufacturing environment. * Strong experience managing a QMS, ideally to ISO 9001. * Experienced in root-cause analysis, 8D, 5 Whys, NCR and corrective action. * Experience managing internal and external audits. * Strong understanding of manufacturing processes and quality-control techniques. * Experience managing and developing people. * Strong analytical, problem-solving and communication skills. * Commercially aware and able to balance quality requirements with operational priorities. * Confident working with senior management, customers, suppliers and shop-floor teams. * Practical and proactive, with the confidence to challenge where quality standards or customer requirements may be compromised. * Lead Auditor, CQI or Lean Six Sigma qualifications would be advantageous. * Knowledge of SPC, MSA, FMEA, APQP and PPAP would be advantageous