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- Tasks: Help vulnerable customers manage overdue payments through calls and written communication.
- Company: Supportive recruitment agency with a target-driven culture.
- Benefits: Hybrid working, competitive salary, pension plan, and fun social events.
- Why this job: Make a difference while achieving your targets in a dynamic environment.
- Qualifications: Minimum 2 years' experience in debt collection and proven KPI success.
- Other info: Join a team that values adaptability and personal growth.
The predicted salary is between 26000 - 28000 £ per year.
A recruitment agency is seeking an experienced Collections Advisor in Bury, UK. In this role, you will work with vulnerable customers to collect overdue payments via calls and written correspondence.
You should have a minimum of 2 years' experience in debt collection, a track record of exceeding KPIs, and the ability to adapt to changing environments.
The position offers a salary of approximately £26,000 - £28,000, hybrid working options, a pension plan, and social events.
Collections Advisor (Hybrid) — Supportive, Target‑Driven role in Bury employer: Recruitment Solutions (NW) Ltd
Contact Detail:
Recruitment Solutions (NW) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Advisor (Hybrid) — Supportive, Target‑Driven role in Bury
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Collections Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get that interview, be ready to showcase your experience in debt collection and how you've smashed those KPIs. We want to hear about your success stories and how you can bring that same energy to our team.
✨Tip Number 3
Stay adaptable! The collections landscape can change quickly, so be prepared to discuss how you've navigated challenges in the past. Show us that you can think on your feet and adjust your approach when needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our supportive, target-driven team.
We think you need these skills to ace Collections Advisor (Hybrid) — Supportive, Target‑Driven role in Bury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in debt collection and any relevant KPIs you've smashed. We want to see how you’ve made a difference in previous roles, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Collections Advisor role. Share specific examples of how you've supported vulnerable customers and adapted to challenges.
Showcase Your Communication Skills: Since this role involves a lot of written correspondence, make sure your application reflects your strong communication skills. Keep it clear, concise, and professional – we love a well-structured application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Recruitment Solutions (NW) Ltd
✨Know Your Stuff
Before the interview, brush up on your knowledge of debt collection practices and regulations. Familiarise yourself with common challenges faced by vulnerable customers and think about how you would handle those situations. This will show that you’re not just experienced but also empathetic.
✨Showcase Your Achievements
Be ready to discuss specific examples of how you've exceeded KPIs in your previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you clearly demonstrate your success and how it can translate to the Collections Advisor role.
✨Adaptability is Key
Since the job requires adapting to changing environments, prepare to discuss times when you had to adjust your approach or strategy. Highlight your flexibility and willingness to learn, as this will resonate well with the interviewers looking for a target-driven candidate.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the support provided for dealing with vulnerable customers, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
