At a Glance
- Tasks: Engage with customers, resolve queries, and deliver top-notch service over the phone.
- Company: Join a friendly and supportive team in a well-established organisation.
- Benefits: 12-month contract with opportunities to develop customer service skills.
- Other info: Dynamic role with daily interactions and a chance to grow your career.
- Why this job: Make a positive impact on customer experiences every day.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 24000 - 30000 £ per year.
An exciting opportunity has become available for a Customer Support Advisor to join a busy and supportive Customer Support Team on a 12-month fixed-term maternity cover contract. This role is ideal for someone who enjoys speaking with customers, building relationships and delivering excellent service over the telephone. As a Customer Support Advisor, you will be the first point of contact for many customers, helping to resolve queries, process requests and ensure every interaction leaves a positive impression. You will work closely with colleagues across the business to provide the highest level of customer service and support.
What’s on offer:
- 12-month fixed-term maternity cover contract
- Opportunity to join a friendly and supportive team
- Varied and engaging role with daily customer interaction
- The chance to develop customer service and administration skills within a well-established organisation
Key Responsibilities for a Customer Support Advisor:
- Handle inbound customer enquiries via telephone and email.
- Deliver excellent customer service through professional and confident telephone communication.
- Manage customer requests from initial contact through to resolution.
- Schedule engineer visits and coordinate service appointments.
- Process customer orders and account requests accurately.
Contact Details:
Recruitment Solutions (North West) Ltd Recruitment Team
