At a Glance
- Tasks: Manage customer credit limits and resolve queries while minimizing bad debt.
- Company: Join a top UK distributor of food, drink, and catering supplies.
- Benefits: Enjoy 25 days holiday, hybrid work, pension matching, and health plans.
- Why this job: Be part of a dynamic team with opportunities for growth and exclusive discounts.
- Qualifications: Strong Microsoft Office skills and excellent communication are essential.
- Other info: Incentive schemes and life cover options available.
The predicted salary is between 30000 - 42000 £ per year.
Our client is one of the UK’s leading distributors supplying food, drink and catering supply products to customers in all different industries. They are looking for a Credit Controller to join their team liaising with both internal and external customers to resolve day to day queries, following company procedure to minimise bad debt What’s on offer 25 days holiday (plus bank holidays) Hybrid after training (3 days in office, 2 working from home) A pension – Contribute 4% and they will match you Life cover that you can increase A health plan that gives you money back on everyday medical costs for all the family, as well as access to a digital GP Incentive schemes Exclusive range of high street discounts Duties & responsibilities Monitor customer credit limits and spend and obtain credit reports when required Collecting overdue debt and ensuring customer spend is within the credit limits Produce reports for overdue accounts to make collection calls, send letters and suspend deliveries. Follow company procedures for high-risk customers, change of ownership, closure of a business, Liquidation/ administration. Skills & Experience Good knowledge of Microsoft Office, Outlook, Excel and Word Excellent communication skills Problem solving skills Confident an…
Credit Controller employer: Recruitment Solutions (North West) Ltd
Contact Detail:
Recruitment Solutions (North West) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarize yourself with the specific credit control processes and procedures used in the food and drink distribution industry. Understanding the nuances of this sector will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Brush up on your Microsoft Excel skills, as data analysis and reporting are crucial for a Credit Controller. Being able to showcase your proficiency in creating reports and managing spreadsheets can set you apart from other candidates.
✨Tip Number 3
Practice your communication skills, especially in handling difficult conversations regarding overdue debts. Role-playing scenarios with a friend or mentor can help you feel more confident when discussing sensitive topics with customers.
✨Tip Number 4
Research the company’s values and culture to align your approach during the interview. Showing that you understand their mission and how you can contribute to minimizing bad debt will make a strong impression.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Credit Controller position. Understand the key responsibilities and required skills, such as monitoring customer credit limits and collecting overdue debts.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job requirements. Emphasize your knowledge of Microsoft Office and any previous roles involving credit control or customer communication.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your problem-solving abilities and excellent communication skills. Mention specific examples from your past experiences that demonstrate your capability in managing credit and resolving customer queries.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Credit Controller role.
How to prepare for a job interview at Recruitment Solutions (North West) Ltd
✨Show Your Knowledge of Credit Control
Make sure to brush up on your understanding of credit control processes and procedures. Be prepared to discuss how you would monitor customer credit limits and handle overdue debts, as this will demonstrate your expertise in the field.
✨Highlight Your Communication Skills
Since the role involves liaising with both internal and external customers, emphasize your excellent communication skills. Share examples of how you've effectively resolved queries or conflicts in previous roles.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific instances where you've successfully solved problems related to credit control or debt collection. This will show that you can think critically and act decisively in challenging situations.
✨Familiarize Yourself with Microsoft Office
As good knowledge of Microsoft Office is essential for this role, be ready to talk about your experience with Excel, Word, and Outlook. You might even want to mention any specific reports or documents you've created in the past.