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For Companies At a Glance
- Tasks: Assist customers via phone and email, ensuring top-notch service.
- Company: Join a leading business in Didcot with a vibrant team culture.
- Benefits: Competitive salary, permanent role, and career growth opportunities.
- Why this job: Be part of a rapidly growing company that values your contributions.
- Qualifications: Office experience and strong communication skills are essential.
- Other info: Dynamic work environment with a focus on teamwork and accuracy.
The predicted salary is between 30000 - 32000 £ per year.
An excellent opportunity has arisen for a Customer Service Representative to join one of our longstanding clients, an industry leading business, at their UK head office in Didcot. This is a permanent role and an exciting opportunity to join a rapidly growing business!
Job summary
- Location: Didcot
- Hours: 40 hours per week
- Type: Permanent role
- Salary: £30,000 - £32,000
About the role
- Responding to customer enquiries via telephone and email in a professional manner
- Processing customer orders and maintaining accurate records
- Using internal systems and Excel to manage data, reports, and spreadsheets
- Liaising with internal departments to resolve customer queries efficiently
- Updating and maintaining customer information
- Ensuring a high standard of customer service is delivered at all times
About you
- Previous experience working in an office environment (essential)
- Customer service experience (preferred)
- Good IT skills, including Microsoft Excel
- Strong communication and organisational skills
- High level of accuracy and attention to detail
- Ability to work independently and as part of a team
If you’re keen to join an industry leading business who can offer a brilliant career path, within a business that truly values its team please apply to this Customer Service Representative role below or call Recruitment Solutions.
Customer Service Representative in Didcot employer: Recruitment Solutions Ltd
Contact Detail:
Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative in Didcot
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and recent achievements can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or tricky situations, as this will demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows that you’re engaged and eager to learn more about the role and the company culture.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people, and we’re always on the lookout for passionate individuals like you to join our team.
We think you need these skills to ace Customer Service Representative in Didcot
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant office skills. We want to see how your background fits with the role, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining us at StudySmarter and how you can contribute to our team. Keep it professional but let your personality show through.
Show Off Your IT Skills: Since good IT skills are essential for this role, mention your experience with Microsoft Excel and any other relevant software. We love seeing candidates who are tech-savvy and ready to tackle data management!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Recruitment Solutions Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and what makes them an industry leader. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences that highlight your customer service skills. Think about times when you resolved a difficult situation or went above and beyond for a customer. This will demonstrate your ability to deliver high standards of service.
✨Brush Up on Your IT Skills
Since the role requires good IT skills, especially with Excel, make sure you're comfortable with basic functions and data management. You might be asked about your proficiency, so being able to discuss your experience confidently will give you an edge.
✨Practice Your Communication
Strong communication is key in this role. Practice answering common interview questions clearly and concisely. You could even do a mock interview with a friend to get feedback on your delivery and ensure you come across as professional and approachable.
